Senior Administrative Assistant - Human Resources

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

About The Position

Senior Administrative Assistant - Human Resources Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the system with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Employment Value Proposition At Mary Free Bed, we take pride in our values-based culture: Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. Summary The Senior Administrative Assistant serves as a strategic partner to the Vice President of Human Resources, helping drive an innovative, people centered HR function that prioritizes empowerment and collaboration over control. This role blends executive support, operational leadership, and project coordination - powered by technology, continuous improvement, and a commitment to exceptional service. The ideal candidate is proactive, adaptive, and energized by building better ways of working in a fast-moving environment.

Requirements

Bachelor’s degree or higher in a related field
Minimum of 3 years of experience providing executive level administrative or operations support.
Proven ability to prioritize and manage multiple tasks efficiently in a fast-paced environment.
Strong written and verbal skills; accurate typing (50+ WPM) and meeting documentation.
Advanced use of Microsoft Office Suite, Adobe Acrobat, and other tools; committed to continuous improvement and leveraging technology for operational excellence.
Service-oriented and collaborative; supports and uplifts others across the organization.
Highly organized, proactive, and adaptable; seeks opportunities to streamline processes.
Fosters a culture of belonging and well-being by creating opportunities for all individuals to contribute, grow, and thrive in their roles.

Nice To Haves

5+ years of experience providing executive level administrative or operations support.

Responsibilities

Strategic & Executive Partnership Acts as a trusted extension of the VP of HR, anticipating needs and ensuring clarity, focus, and momentum across priorities.
Creates polished, executive ready briefs, reports, and presentations that translate data and ideas into actionable insights.
Strengthens alignment across HR leaders by fostering transparent communication, shared accountability, and partnership.
Operational Leadership in a Modern HR Environment Drives efficient, tech enabled workflows that elevate the employee experience and streamline the way our department operates.
Advises department staff through a leadership lens grounded in empowerment, feedback, and growth.
Champions systems, digital tools, and automation that simplify processes and enable more strategic work.
Innovation, Project Management & Continuous Improvement Tracks and advances HR initiatives using transparent project management methods that encourage collaboration and ownership.
Helps translate complex ideas into clear project plans, milestones, and measurable outcomes.
Identifies opportunities to improve processes - and lead the charge to design, test, and implement better solutions.
Budget Leadership & Resource Stewardship Supports management of departmental budgeting, expenses, and reconciliation, with accuracy, foresight, and a strategic mindset - ensuring resources fuel the initiatives that matter most.
Partners with vendors and internal stakeholders to align contracts and services with our culture, goals, and financial expectations.
Culture, Connection & Employee Experience Serves as an ambassador for an HR team that values partnership, inclusivity, curiosity, and humanity.
Supports communication and engagement efforts that reinforce a culture where people feel seen, supported, and empowered to grow.
Models exceptional service by fostering trust, responsiveness, and genuine care in every interaction.
Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members.
This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions.
Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.