Senior Analyst, IS Supply Chain - Integration Services

The J.M. Smucker Co.Cleveland, OH
21hHybrid

About The Position

Your Opportunity as the Senior Analyst, IS Supply Chain – Integration Services As a member of the IS Supply Chain team, you will actively participate in the planning, design, and support activities related to EDI systems and integrations. This includes day-to-day operations and strategic enhancements. This position requires active team participation, excellent communication skills, problem solving ability, critical thinking, a commitment to quality deliverables and teamwork with other team members. This role will be focused primarily on supporting scalable solutions to integrate a variety of internal, on-premise Supply Chain applications as well as a variety of internal and external cloud solutions. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

Requirements

  • 3+ years of experience with implementing Supply Chain related transaction and messaging structures such as EDI ANSI X12, JSON, and XML
  • 3+ years of experience analyzing business requirements and translating them to technical requirements
  • Resourceful and innovative problem solver with the ability to communicate effectively with individuals of either a technical and non-technical nature
  • Ability to work with minimal supervision
  • Strong coordination, oral and written communication skills
  • Ability to build/maintain strong relationships and effectively partner with peers
  • Continuous improvement mindset

Nice To Haves

  • 2+ years of SQL or other development skills

Responsibilities

  • Ensuring reliable and effective operations by monitoring and providing daily analysis of transactions
  • Ensuring that errors and requests are processed successfully and promptly
  • Performing troubleshooting, analysis, problem solving, exception handling, and re-processing of transactions as needed
  • Participating in an on-call rotation
  • Onboarding of new trading entities and transactions
  • Developing, unit testing, and implementing electronic transaction interfaces with customers, suppliers and 3rd party business partners
  • Having direct interaction with customers, suppliers and 3rd party partners in analysis of their data requirements and transaction/message specifications
  • Adhering to and supporting the use of I/S standards for best practices
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