Senior Analyst, IT Product Construction

About the position

The Senior Analyst in IT for Product Design plays a pivotal role in bridging technology, design, and business requirements together. They ensure that the overall product designs align with business goals, user needs, and technical feasibility while providing insights and expertise to optimize the design process and building out scope/requirements and budgetary costs for the execution team to deliver against. They will also assist in the evaluation of changing scope and aligning the needs of the project design requirements with the relative IT and construction disciplines within our client.

Responsibilities

• Collaborate with product managers, designers, and architects to analyze technical feasibility of product designs and features
• Evaluate system requirements, identify potential risks, and propose solutions to ensure seamless implementation
• Act as a subject matter expert for IT systems and digital tools used in product design
• Utilize analytics tools to gather and interpret user data to inform product design decisions
• Provide insights into user behavior, system performance, and feature adoption to improve product usability and efficiency
• Monitor key performance indicators (KPIs) and recommend changes to meet design objectives
• Serve as a liaison between IT teams and design teams to align on project timelines, requirements, and deliverables
• Communicate technical constraints and opportunities to non-technical stakeholders in a clear and concise manner
• Support cross-functional workshops and design reviews to co-create solutions
• Identify opportunities to enhance the product development lifecycle through automation, tools, or methodologies
• Establish best practices for integrating IT and design processes
• Support the implementation of Agile methodologies for rapid prototyping and iteration

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 5+ years of professional experience working in the IT and/or hospitality industry
• Ability to engage/collaborate with IT integration and auxiliary service vendors as well as internal and external stakeholders
• Experience with technical, user, and business issues in a fast-paced online organization
• Experience creating key requirement documentations and project artifacts
• Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative
• Outstanding verbal and written communication and analytical skills, including an ability to communicate and influence at an executive level
• Possesses analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project deliverables
• Experience in executing heavy IT infrastructure projects in a construction environment

Nice-to-haves

• 3+ years of product management preferred