Senior Analyst, Private Destinations

Royal Caribbean Cruises LtdMiami, FL
12dOnsite

About The Position

The Royal Caribbean Group’s Private Destinations Team has an exciting career opportunity for a full-time Senior Analyst, Private Destinations reporting to the Senior Director, Private Destinations. Position Overview The Senior Analyst, Private Destinations supports the Lead, Private Destinations by providing high‑quality analysis, project tracking, data governance, and operational coordination across a portfolio spanning multiple countries. This role enhances operational visibility, drives accountability, and ensures structured execution of initiatives that impact guest experience, efficiency, and financial performance. Key responsibilities include creating and maintaining operational dashboards and executive presentations, analyzing performance trends and translating insights into actionable improvements, accurately documenting meetings and decisions, coordinating and following up on corrective‑action items, managing inventory to ensure smooth operations, contributing to budget planning and financial analysis, and supporting island leadership in driving continuous‑improvement efforts across all departments to strengthen overall operational effectiveness. The Senior Analyst also ensures information is organized, accurate, and accessible by maintaining SharePoint libraries in a clear, standardized structure and coordinating regular file reviews with leaders. The role also supports large‑scale projects by tracking operational scopes and milestones, maintaining critical-path visibility, and ensuring timely coordination across stakeholders. Through strong analytical discipline, communication skills, and project management support, the Senior Analyst improves decision-making and strengthens operational readiness across all Private Destinations.

Requirements

  • Four-year Bachelor's or equivalent (MBA preferred) or three years related experience in hospitality.
  • Advanced analytical skills, including proficiency in Excel, data modeling, and developing dashboards (Power BI preferred).
  • Experience with MS Project or similar project management tools for tracking scopes, dependencies, and critical paths.
  • Demonstrated ability to manage SharePoint sites, including organizing file structures, version control, and document governance.
  • Strong communication skills, including writing meeting minutes, developing internal communications, and preparing updates for leadership.
  • Experience tracking corrective actions, operational tasks, or cross-functional workflows in a structured, organized manner.
  • Comfort working with inventory or request-management processes.
  • Ability to collaborate across diverse departments (operations, finance, sales, marketing, communications, revenue, supply chain).
  • Strong presentation skills, including creating executive-ready decks that translate data into clear insights and recommendations.
  • Excellent organizational skills, with the ability to manage competing priorities and follow up with stakeholders effectively.
  • Familiarity with cloud-based collaboration tools such as Microsoft Teams, Slack, and Zoom for remote communication and collaboration.
  • Flexibility to work in a dynamic, fast-paced environment.

Responsibilities

  • Coordinates cross‑functional alignment between shoreside teams and island leadership to support consistent execution of business objectives.
  • Tracks operational initiatives and follow-up actions across all destinations, maintaining visibility into risks, dependencies, and progress.
  • Develops and maintains dashboards, data trackers, and analytical tools that provide real-time operational, financial, and guest‑experience insights.
  • Validates data accuracy and prepare leadership-ready reports summarizing key trends, gaps, and recommendations.
  • Documents meeting minutes and decisions, track action items, and ensure timely closure by responsible stakeholders.
  • Manages SharePoint governance by maintaining a clear folder structure, applying version control, and coordinating regular document reviews with leaders.
  • Tracks large project operational scopes and milestones in MS Project, maintaining critical[1]path visibility and driving timely execution.
  • Monitors and processes inventory, tour, and activity requests, ensuring accuracy, budget alignment, and proper routing for approval.
  • Collaborates with Sales, Marketing, Communications, and Onboard Revenue to support requests for tours, activities, group needs, and capacity planning.
  • Develops internal communications content, including newsletters and updates, and support social media-style internal engagement materials.
  • Tracks corrective actions tied to incidents, audits, and operational reviews, ensuring validation of completion and escalation of overdue items.
  • Supports process improvement initiatives by identifying inefficiencies, proposing solutions, and developing efficiency tools for operations.
  • Assists with budgeting and financial analysis, including forecasting, variance reviews, and tracking spending against targets.
  • Supports special projects and key operational initiatives, including events, guest amenities, VIP requests, and readiness activities.
  • Prepares high-impact presentations and executive-level materials that translate complex data and project information into clear insights and recommendations.
  • Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
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