Senior Associate, Consultative Analytics

GallagherRolling Meadows, IL
11h

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. As a senior, dedicated analytics associate for one of GB’s largest clients, you will execute quantitative analysis to drive actionable insights. Your insights should identify performance gaps and hypotheses for root cause, leading to specific action plans to capitalize on opportunities. You will work very closely with Client Services, Claims Operations, as well as the Client’s analytics team and our internal executive team. You will be responsible for developing and maintaining appropriate scorecards and reports to track this client’s claims and operational performance, including packaging of monthly insights for an executive report out. The ideal candidate will be able to juggle numerous inflight asks with a short timeline, and communicate expectations effectively with internal and external stakeholders across the organization. In addition, you will be required to streamline processes and automate reporting where applicable. Intermediate to expert level SQL and excel skills are desired.

Requirements

  • Bachelor's degree and a minimum of 3 years professional experience with quantitative analysis.
  • Intermediate knowledge of fundamental claim concepts, practices, and procedures
  • Ability to think critically and break down complex business problems
  • Ability to work independently with minimal guidance as needed
  • Clear and effective communication
  • Proficient with Excel and PowerPoint
  • Critical Thinking, Complex Problem Solving, Deductive Reasoning, Mathematical Reasoning, Excellent Judgment & Decision Making skills, and Excellent Communication Skills

Nice To Haves

  • Master’s/MBA degree
  • Strong academic credentials
  • Bonus if you possess enterprise analytics skills (e.g., R, Python, SQL, SAS, Power BI, Tableau); however these skills are not required and can be taught on the job

Responsibilities

  • Action-Oriented Performance Monitoring: In collaboration with the client, and internal teams, develop custom reports / KPI dashboards which drive actionable insights
  • Package insights from analyses into highly polished presentations for internal and external stakeholders and/or executive team
  • Deep Dive / Root Cause Analysis: Conduct hypotheses driven, exhaustive analyses of metrics with material variance vs. historical trends and/or benchmarks
  • Analyses will deliver targeted recommendations and actions
  • Bespoke Analysis and Reporting: Expedited delivery (often same day) of reports and/or answers to ad-hoc questions
  • Expert help with optimizing and configuring client’s risk management information system
  • Impact on Outcomes: Close connection with both Gallagher Bassett Client Services and Claims Operation to translate analytical insights into actions that drive superior outcomes

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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