Senior Associate, Product Management - Platform (CI/CD)

Capital One • McLean, VA

2d

About The Position

Senior Associate, Product Management - Platform (CI/CD) Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you Role Overview As a Senior Associate Product Manager you will be at the forefront of defining what Continuous Integration and Continuous Deployment (CI/CD) looks like for our cloud-native bank. You will be responsible for the vision, strategy, and execution of the tools and processes that power our software delivery lifecycle. In a highly regulated environment, the ability to deploy code safely and efficiently is a core competitive advantage. You will treat our internal engineering organization as your primary customer, building a seamless experience that balances developer autonomy with the rigorous security and compliance standards required of a global financial institution. What You’ll Do Own the Roadmap: Define and maintain a data-driven roadmap for our CI/CD ecosystem. You will prioritize investments in automation, testing frameworks, and deployment orchestration to reduce lead time for changes. Drive the Developer Experience: Conduct regular user research and feedback sessions with engineering teams to identify friction points in the delivery pipeline. Your goal is to minimize cognitive load and maximize developer productivity. Be Well Managed: Partner with Risk and Compliance teams to ensure that audit requirements are met automatically, allowing developers to focus on building features. Obsess on Operational Excellence: Define and track North Star metrics for the platform, including DORA metrics (Deployment Frequency, Lead Time, Change Failure Rate, and MTTR). Stakeholder Collaboration: Serve as the bridge between Infrastructure/SRE teams and Product. You will communicate complex technical trade-offs to non-technical stakeholders and align platform goals with broader business objectives. Problem Solving & Insights: Leverage data to identify potential single points of failure and advocate for architectural improvements. You will stay ahead of the curve on industry trends in cloud delivery to ensure Capital One remains a leader in platform stability. Why Join This Team? This role offers the opportunity to influence internally and horizontally across the organization to scale the deployment speed of the platform. You will directly impact our time-to-market and the stability of the financial services we provide to our customers while being at the intersection of cutting-edge DevOps practices and the complex challenges of the financial industry. In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas : Human Centered You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert We want you if you are: Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work Passionate & Customer Focus . You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Requirements

• An Execution-Oriented Manager: Someone who thrives in the details of the product lifecycle—managing a backlog, writing crisp acceptance criteria, and helping a tech team clear hurdles.
• Technical Curiosity: You are excited by high-stakes horizontal work. You should be excited to learn about distributed systems, cloud infrastructure, and how things break (and how to fix them).
• An Advocate for Quality: You believe that a feature isn't "done" until it is proven to be stable and scalable. You have a keen eye for detail and a passion for preventing bad outcomes for customers before they happen.
• Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
• Passionate & Customer Focus . You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships
• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Nice To Haves

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process

Responsibilities

• Own the Roadmap: Define and maintain a data-driven roadmap for our CI/CD ecosystem. You will prioritize investments in automation, testing frameworks, and deployment orchestration to reduce lead time for changes.
• Drive the Developer Experience: Conduct regular user research and feedback sessions with engineering teams to identify friction points in the delivery pipeline. Your goal is to minimize cognitive load and maximize developer productivity.
• Be Well Managed: Partner with Risk and Compliance teams to ensure that audit requirements are met automatically, allowing developers to focus on building features.
• Obsess on Operational Excellence: Define and track North Star metrics for the platform, including DORA metrics (Deployment Frequency, Lead Time, Change Failure Rate, and MTTR).
• Stakeholder Collaboration: Serve as the bridge between Infrastructure/SRE teams and Product. You will communicate complex technical trade-offs to non-technical stakeholders and align platform goals with broader business objectives.
• Problem Solving & Insights: Leverage data to identify potential single points of failure and advocate for architectural improvements. You will stay ahead of the curve on industry trends in cloud delivery to ensure Capital One remains a leader in platform stability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level