Senior BA

BMO•Chicago, IL

About The Position

Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business. Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes. Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements. Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements. Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Builds tests cases in order to validate business requirements and End-User Testing results. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed.

Requirements

Foundational level of proficiency: Agile Delivery and Development.
Foundational level of proficiency: Data analysis.
Foundational level of proficiency: Learning Agility.
Foundational level of proficiency: Process improvement and optimization.
Foundational level of proficiency: Organization process optimization.
Foundational level of proficiency: Business architecture frameworks.
Foundational level of proficiency: Stakeholder Analysis and Management.
Foundational level of proficiency: Digital Fluency.
Foundational level of proficiency: Systems Thinking.
Intermediate level of proficiency: Business requirements definition and analysis.
Intermediate level of proficiency: Insights development and reporting.
Intermediate level of proficiency: Application functional design.
Intermediate level of proficiency: Functional Analysis.
Intermediate level of proficiency: Verbal & written communication skills.
Intermediate level of proficiency: Collaboration & team skills.
Intermediate level of proficiency: Analytical and problem solving skills.
Intermediate level of proficiency: Data driven decision making.
Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Technical proficiency gained through education and/or business experience.

Responsibilities

Investigates and identifies strategies to optimize business operations and services, and inform business decisions.
Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders.
Sources business and market data to evaluate the effect of projects on business results.
Assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results.
Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.
Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.
Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.
Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Builds tests cases in order to validate business requirements and End-User Testing results.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.