Senior Business Intelligence Analyst

Contentful • San Francisco, CA

3d

About The Position

Contentful is seeking a Senior Business Intelligence Analyst to join our high-performing FP&A organization. In this role, you will serve as a strategic partner to business and finance leadership , transforming data into actionable insights that drive growth, improve efficiency, and enable Contentful’s long-term success. You will play a critical role in connecting business performance with financial outcomes , providing visibility into topline performance, revenue, spend, and profitability trends while identifying opportunities to optimize investments and accelerate growth. This role requires both financial acumen and technical skill - you’ll work closely with our central Data team to leverage Contentful’s Insight360 platform, interrogate datasets, define metrics, build models, design dashboards, and deliver analytical insights that power decision-making across the company. If you’re a finance professional who’s equally comfortable with data and strategy - and motivated by helping leaders make smarter, faster, data-driven decisions - this is a chance to make a measurable impact on the business. What to expect? Collaborate cross-functionally with Sales, Marketing, Product, and Data teams to align financial insights with operational goals and priorities. Act as a Data Steward for the Finance organization to help drive data capture improvements, define key metrics and attributes and ensure strong data hygiene for finance owned data. Partner with the central Data team to ensure high data quality, define financial data requirements, and influence the company’s data roadmap from a finance perspective. Drive continuous improvement in FP&A processes through automation, data integration, and best practices. Act as a thought leader for data and analytics within Finance , helping elevate data fluency and enablement across the organization. Build and maintain dashboards, reports, and self-service analytics tools using the Insight360 platform and BI technologies to enable finance and business partners. Design and standardize KPIs for SaaS metrics (e.g., ARR, ACV, NDR) and create trusted, self-serve BI assets for Finance and business leaders. Lead cross-functional analytics projects with RevOps, Data Engineering, and Product Analytics to connect pipeline, bookings, and revenue data. Improve data quality through validation frameworks, anomaly detection, and reconciliation processes with source systems. Proactively surface insights and business risks with clear narrative and recommendations. What you need to be successful? Finance and business leaders make faster, more confident decisions based on trusted, timely, and actionable insights. Contentful’s financial models and dashboards are accurate, automated, and widely adopted across teams. FP&A operates as a strategic partner to the business - influencing investment decisions, growth planning, and operational performance. Insight360 becomes a central source of truth for financial and operational data, powering proactive forecasting and analysis. You are recognized as a trusted advisor who combines analytical rigor with strategic understanding of the business.

Requirements

• 6–8+ years in Business Intelligence, Data Analytics, or FP&A analytics with a track record of building scalable, production-grade BI assets for Finance.
• Advanced skills in SQL and BI tools (e.g. Tableau, Looker, Power BI, or similar).
• Ability to build and maintain robust financial models that scale with business complexity.
• Exceptional communication and presentation skills - able to translate data into clear business insights.
• Experience in SaaS business models, ideally within high-growth, sales-led environments.

Nice To Haves

• Familiarity with data governance, data quality, and financial data enablement principles.
• Experience with dbt or similar transformation frameworks; basic Python or R for analysis/automation and Snowflake.
• Familiarity with planning systems (e.g. Workday Adaptive Planning) and with ERP/CRM data (e.g. NetSuite, Salesforce).
• Exposure to cohort analysis, and LTV/CAC modeling.

Responsibilities

• Collaborate cross-functionally with Sales, Marketing, Product, and Data teams to align financial insights with operational goals and priorities.
• Act as a Data Steward for the Finance organization to help drive data capture improvements, define key metrics and attributes and ensure strong data hygiene for finance owned data.
• Partner with the central Data team to ensure high data quality, define financial data requirements, and influence the company’s data roadmap from a finance perspective.
• Drive continuous improvement in FP&A processes through automation, data integration, and best practices.
• Act as a thought leader for data and analytics within Finance , helping elevate data fluency and enablement across the organization.
• Build and maintain dashboards, reports, and self-service analytics tools using the Insight360 platform and BI technologies to enable finance and business partners.
• Design and standardize KPIs for SaaS metrics (e.g., ARR, ACV, NDR) and create trusted, self-serve BI assets for Finance and business leaders.
• Lead cross-functional analytics projects with RevOps, Data Engineering, and Product Analytics to connect pipeline, bookings, and revenue data.
• Improve data quality through validation frameworks, anomaly detection, and reconciliation processes with source systems.
• Proactively surface insights and business risks with clear narrative and recommendations.

Benefits

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time !
• A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.
• Get the gear you need to work at your best.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed