Senior Capability Manager - Remote

UnitedHealth Group•Eden Prairie, MN

12h•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

3+ years of experience in capability management, business analysis, or product management
2+ years of healthcare industry experience
Proven ability to translate complex business needs into clear, actionable requirements

Nice To Haves

Experience integrating technologies or products to deliver a combined solution
Experience managing vendor relationships
Experience working in agile development environments
Proven exceptional communication, written and verbal, and presentation skills
Proven solid project management, time management, & execution skills

Responsibilities

The capability manager will partner across business stakeholders to identify needs, document detailed requirements in AHA, and prioritize features for hub vendor solutions
Manage a portfolio of capabilities from inception through deployment by clearly outlining the scope and boundaries for new capabilities, ensuring alignment with overall business objectives
Develop use cases and business needs for new product features by soliciting and translating feedback from business and clinical stakeholders within multiple business units
Translate and communicate business value, objectives, use cases and requirements to technology and all cross-functional partners (Reporting, Clinical and Advocate Operations, Optum, UHC, etc.), ensuring understanding and alignment with business vision
Consult with leadership across businesses to review and provide recommendations for future capabilities to deploy
Develop and maintain capability and feature roadmaps, aligning vendor solutions with long-term strategic goals
Define and document the steps required for successful lives and business readiness and impacts, including key milestones, dependencies, and communication as needed
Act as a liaison between technical teams, vendors, and business stakeholders, ensuring clear and consistent communication
Drive successful change management for features impacting operational and product functions and identify opportunities for process enhancements and support agile, iterative improvements to capability management practices