Senior Case Manager

Bay Area Community Resources (BACR)•San Francisco, CA

About The Position

Position Overview: Provide high quality case management services, including but not limited to intake, case planning, court advocacy, cognitive behavioral therapy referrals and linkage to stabilization services. Additionally, leading case conferencing sessions with program coordinators and career coaches who also support the youth on your caseload. As well as facilitating additional projects that improve the performance of staff and/or benefit clients. CHALK is a youth-led project that provides a range of youth services with a specific focus on transformative youth development and employment. Within CHALK there are 2 youth-led programs: -YouthLine Tech: a job training program for youth interested in careers in technology and media. -Career Pathways for Undocumented Youth: a career exploration program providing undocumented youth with cohort based job training and career exploration opportunities to various career pathways. Senior Case Manager will be responsible for case managing all youth who are participants of CHALK programs.

Requirements

Possession of bachelor degree or working towards degree in Criminal Justice, Psychology, Sociology, or related field. Can be substituted with 4+ years experience working in youth programs.
Must have excellent oral and written communication skills
Experience with workforce development programing, as well as education pathways
Experience with immigration laws and policies and its impact on marginalized communities
Experience working with undocumented and/or system impacted youth
Must be familiar with restorative justice, trauma informed care, and motivational interviewing
Ability to maintain confidentiality and demonstrate a high degree of integrity
Must have valid California Driver’s License and insured, registered and operational vehicle to use for work purposes
Must pass a criminal background check and TB test clearance
Availability to work in the evenings to meet with participants. Periodic Saturdays
Ability to be on call

Nice To Haves

Bilingual: Spanish preferred

Responsibilities

Conduct various assessments of youth/ TAY to identify and address wraparound barriers, behaviors and corresponding characteristics that hinder stability and functionality
Generate thorough individual service plans consisting of supportive services, resources, referrals and linkage to promote stability and functionality
Familiarity with identification documents from foreign countries and knowledge of how to acquire them
Request monthly cash advances to purchase supportive services and complete monthly expense reports
Build and maintain strong rapport with youth/TAY so participant identifies you as a key figure in their supportive network
Develop relationships and maintain communication with supportive network, providers and stakeholders in efforts to case conference, strategize and better serve youth/TAY
Collaborate with the Program Manager and Career Coach to facilitate trainings and workshops and assist with planning career panels, information sessions, and field trips for CPU participants.
Meet with youth/TAY on a weekly to monthly basis depending on the need to formally monitor progress or regression of individual service plan and implement motivational techniques to keep youth/TAY engaged
Work with youth in setting and reaching self identified educational, professional and personal long and short term goals
Responsible for maintaining case files with detailed case notes and regular input of participant information into database systems and spreadsheets
Attend school meetings, court hearings, other necessary appointments and act as advocate when appropriate
Responsible for writing character, recommendation and progress letters/reports for court and/or other institutions
Represent CHALK at networking and partnership meetings and events
Attend semi-monthly staff meetings for case conferencing and/or programmatic discussions
Commitment to professional development by attending trainings and workshops to better serve participants
Other duties as assigned