Latin America Private Bank - Senior Client Service Associate - Vice President

JPMorgan Chase & Co. • Miami, FL

10h

About The Position

As a Senior Client Service Associate within the Latin America Private Bank at JP
Morgan you will play a leadership role on a team responsible for maintaining,
deepening and enriching client relationships. You will serve as the primary
point of contact for all service related needs of a Private Banking client. This
will entail working in a complex team-oriented and fast paced environment with
advisors, product partners and operations teams to deliver a seamless and
integrated approach across all Private Banking products.

Requirements

• 5 plus years of client service experience
• FINRA Securities Industry Essentials, Series 7 and Series 63 licenses required for the position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
• Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
• Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook

Nice To Haves

• College degree or equivalent client service experience preferred
• Experience with a wide array of financial products preferred

Responsibilities

• Provide exceptional client service and flawless execution on client requests,inquiries and transactions such as money movement, security transfers, andloan transactions including escalated research requests
• Adhere to and maintain the firm’s controls policies and procedures and FINRAregulations as well as protecting client assets against potential fraudactivities
• Collaborate with respective client facing teams and internal business groups to deliver and execute client transactions
• Review and identify potential business opportunities for clients to engage inadditional products and services

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees