Senior Colleague Relations Partner

Trinity Health • Grand Rapids, MI

2d

About The Position

Now Hiring: Senior Colleague Relations Partner Trinity Health | Colleague & Labor Relations COE Location: Regional (Travel up to 10%) Status: Full‑Time | Exempt Are you a seasoned HR/Colleague Relations professional passionate about building fair, positive, and mission‑driven workplaces? Trinity Health is seeking a Senior Colleague Relations Partner to join our Colleague & Labor Relations Center of Expertise (COE). In this influential role, you will be a trusted advisor to leaders, managers, and colleagues across our Regional Health Ministries—advancing a culture rooted in collaboration, Just Culture principles, and person‑centered care. 💼 What You’ll Do As a Senior Colleague Relations Partner, you will: 🔹 Provide expert guidance on complex and high‑risk colleague relations matters 🔹 Lead sensitive investigations and deliver objective, well‑supported recommendations 🔹 Partner with HRBPs, Legal, Integrity & Compliance, and leadership to mitigate organizational risk 🔹 Analyze colleague relations trends and develop actionable remediation plans 🔹 Support fitness‑for‑duty, diversion, and accommodation processes 🔹 Contribute to large‑scale organizational work, including MD&A activity 🔹 Deliver training (e.g., Just Culture, employment law topics) 🔹 Promote fair, consistent, values‑aligned workplace practices This role has a meaningful impact on colleague experience and organizational culture—advancing Trinity Health’s strategic aims and mission. MINIMUM QUALIFICATIONS Must possess knowledge of state and federal laws, regulations and requirements related to HR, colleague and labor relations, collective bargaining, colleague dispute resolution, and fostering positive colleague and labor environment as normally acquired through completion of a Bachelor’s degree in Human Resources Management, Business Administration or a related field, with five (5) or more years of related experience; or equivalent combination of education and experience. Master's degree and prior health-care experience is preferred. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. 💚 Why Join Trinity Health? You’ll be part of a mission‑driven organization that values compassion, integrity, and excellence. We offer a collaborative environment, opportunities for growth, and the ability to influence culture across a large national health system. 📩 Ready to Make an Impact? If you’re driven by meaningful work and energized by partnering with leaders to create a fair and supportive workplace, we’d love to hear from you. Apply now and help shape the colleague experience across Trinity Health. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

• Must possess knowledge of state and federal laws, regulations and requirements related to HR, colleague and labor relations, collective bargaining, colleague dispute resolution, and fostering positive colleague and labor environment as normally acquired through completion of a Bachelor’s degree in Human Resources Management, Business Administration or a related field, with five (5) or more years of related experience; or equivalent combination of education and experience.
• Advanced knowledge of labor and employment laws and their application in operating environments is required.
• Demonstrated knowledge of negotiating union contracts and managing grievances, arbitrations, and NLRB proceedings preferred.
• Ability to respond to variable situations requiring analytical, interpretive, evaluative and constructive thinking abilities.
• Strong logical and deductive reasoning abilities.
• Ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
• Ability to support a change management and process improvement work environment.
• Ability to identify and implement innovative ways to deliver higher value programs and services more efficiently and effectively.
• Demonstrated interpersonal skills and communication both written and verbal with proven ability to interact effectively with multiple levels of the organization.
• Proven customer-service orientation.
• Ability to know, understand, and anticipate customer requirements and exercise judgment in meeting reasonable expectations.
• Ability to continuously learn and seek personal and professional growth opportunities to build credibility with customers, peers and team members.
• Ability to model behavior that enables and encourages an environment filled with teaming and knowledge sharing to support colleague engagement, professional development and personal growth within the team.
• Ability to handle, prioritize, and appropriately delegate competing and multiple tasks/projects in a timely and organized manner.
• Must be discrete and maintain the highest degree of confidentiality with extremely sensitive information and data.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
• Must be able to set and organize own work priorities, and adapt to them as they change frequently.
• Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
• Must be able to travel to the various Trinity Health sites as needed (up to 10% of the time).
• Must possess the ability to comply with Trinity Health policies and procedures.

Nice To Haves

• Master’s degree and healthcare experience preferred
• 5+ years of colleague relations or complex HR experience
• Strong understanding of federal, state, and local employment laws
• Demonstrated experience conducting investigations and advising leaders
• Ability to analyze data, identify trends, and propose solutions
• Exceptional communication, interpersonal, and relationship‑building skills
• High discretion, integrity, and commitment to confidentiality
• Ability to work independently in a fast‑paced, multi‑stakeholder environment

Responsibilities

• Provide expert guidance on complex and high‑risk colleague relations matters
• Lead sensitive investigations and deliver objective, well‑supported recommendations
• Partner with HRBPs, Legal, Integrity & Compliance, and leadership to mitigate organizational risk
• Analyze colleague relations trends and develop actionable remediation plans
• Support fitness‑for‑duty, diversion, and accommodation processes
• Contribute to large‑scale organizational work, including MD&A activity
• Deliver training (e.g., Just Culture, employment law topics)
• Promote fair, consistent, values‑aligned workplace practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level