Senior Commercial Sales Associate- NYC

TD Bank•New York, NY

1d•$28 - $42

About The Position

The Senior Commercial Sales Associate (US) will partner with Regional Vice Presidents and Relationship Managers in managing the day to day commercial loan support in the Regional Bank. The Commercial Sales Associate ensures that processes are conducted efficiently and timely and according to established policies and procedures and legal and regulatory guidelines along with service level agreements. This role will ensure consistent training, advice and guidance to staff members on practices and procedures, identifies weaknesses and coordinates training for commercial personnel as needed. Depth & Scope: Provides leadership, coaching and guidance to team members Verifies accuracy and completeness of assigned staff's work, identifying and addressing training opportunities as appropriate Develops plans to achieve short-term team goals and complete assigned projects Researches and resolves issues that cross several areas of operations and other areas of the Company. Delegates tasks and authority to enhance performance of assigned units Actively assists in managing the reporting process assisting the Regional Vice President in monitoring the delinquencies, maturities and annual review process May represent the Commercial Front Line of Business on various task forces and committees Assists staff with moderate to complex aspects of account administration as necessary; assists in resolving escalated procedural issues and problems by conferring with staff, other internal departments and outside contacts as necessary Determines and executes the necessary steps to ensure that CSAs have the tools and resources required to excel in their role May develop and enhance a team approach that enables the CSA to actively participate in the loan origination and ongoing management of the portfolio Encourages open communication with the Commercial Loan Specialist (CLS) during all aspects of the origination and renewal/modification process Assists in contributing to development of unit(s) policies and procedures in coordination with Commercial Lending personnel Partners with Loan Servicing team to ensure that all transactions relating to servicing are accurate Plays an integral role in the underwriting process, ensuring a quick turnaround of decisions to the customer May evaluate effectiveness of managed organization. Implements changes or reorganization of units to enhance operational performance and create efficiency of operations May provide notary services to Customers as needed

Requirements

4 year degree or equivalent experience
4+ years related experience required
Comprehensive knowledge of federal and state regulations and UCC and banking regulations
Leadership, coaching, counseling and supervisory skills
Excellent written and verbal communications skills
In-depth knowledge of loan documentation required
Strong interpersonal and communication skills
Strong planning and organizational skills
PC skills - including Word, Excel, Access and other Microsoft products
Strong working knowledge of commercial banking systems
Previous supervisory experience
Ability to balance competing priorities and make sound business decisions

Responsibilities

Provides leadership, coaching and guidance to team members
Verifies accuracy and completeness of assigned staff's work, identifying and addressing training opportunities as appropriate
Develops plans to achieve short-term team goals and complete assigned projects
Researches and resolves issues that cross several areas of operations and other areas of the Company.
Delegates tasks and authority to enhance performance of assigned units
Actively assists in managing the reporting process assisting the Regional Vice President in monitoring the delinquencies, maturities and annual review process
May represent the Commercial Front Line of Business on various task forces and committees
Assists staff with moderate to complex aspects of account administration as necessary; assists in resolving escalated procedural issues and problems by conferring with staff, other internal departments and outside contacts as necessary
Determines and executes the necessary steps to ensure that CSAs have the tools and resources required to excel in their role
May develop and enhance a team approach that enables the CSA to actively participate in the loan origination and ongoing management of the portfolio
Encourages open communication with the Commercial Loan Specialist (CLS) during all aspects of the origination and renewal/modification process
Assists in contributing to development of unit(s) policies and procedures in coordination with Commercial Lending personnel
Partners with Loan Servicing team to ensure that all transactions relating to servicing are accurate
Plays an integral role in the underwriting process, ensuring a quick turnaround of decisions to the customer
May evaluate effectiveness of managed organization.
Implements changes or reorganization of units to enhance operational performance and create efficiency of operations
May provide notary services to Customers as needed