Senior Commercialization Manager

Global Payments Inc.•Corpus Christi, TX

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Leads effective commercialization of product suite in the Issuer business. Manages commercial activities for products which are available in production as well as the release preparation for products nearing commercial readiness. Provides improved reporting, visibility, and accountability for the steps in the commercialization process. Manages collateral creation (data aggregation from partners and digestion into reporting) for product pipeline and commercial status reviews, including meetings related to the commercial process. What Part Will You Play? Collaborates with the Account Management organization and the Issuer Product Group to ensure that sales opportunities are being identified, qualified, and executed against with the right support from product SMEs. Manages activities associated with pre-release commercialization of new product launches, including but not limited to product marketing, legal, pricing, vendor readiness, operational readiness, organizational training, and sales collateral creation. Creates ELT level reporting dashboards summarizing commercial activities for the EVP, Product to deliver on a monthly basis. Supports the product commercialization efforts in alignment with broader organizational efforts around how account management opportunities are addressed via a CRM solution, driving changes required to facilitate the right reporting and pipeline management in those systems. Partners with Account Management teams to consistently capture lead generation using a consistent and scalable approach. Collaborates with Technology on sales tool initiatives. Coordinates commercial activities for material client pitches, initiating reviews for opportunities meeting the review threshold. Leads coordination and training with Account Management, Product, and Value Added Sales required to qualify new product and other commercial opportunities. Builds approach for management of pipeline of client product performance evaluations/health checks to be executed by Issuer Product Group analysts. Manages execution of that client performance opportunity pipeline, driving the outcome of those analyses into the commercial opportunity management process. Not an exhaustive list; other duties as assigned.

Requirements

Bachelor's Degree
Relevant Experience or Degree in: Computer Science or equivalent field from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
Typically a minimum of 10 years Experience in technology and a good grasp of financial services technology preferably across all phases of the B2B product lifecycle within the Payments space.
Demonstrated project management track record working across Sales, Product, and Account Management; accustomed to working across a matrix organization.
Understanding of sales management and reporting, ability to drive reviews of sales activity across a broad stakeholder group.
Experience driving management reporting and dashboards for consumption at a senior leadership level.

Nice To Haves

Master's Degree
Computer Science or equivalent field from an accredited university is required.
Skills / Knowledge - Having broad yet in-depth expertise and unique knowledge, uses skills to set and ensure success of company objectives and principles and to achieve goals in creative and effective ways within environments and situations that are complex and difficult.
Having ownership of a function, major account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business through key initiatives, and lead matrix teams on complex projects.
Barriers to entry such as technical committee and senior management review exist at this level.
Job Complexity - Works on issue that impact design/selling success or address future concepts, products, or technologies.
Creates formal networks with key decision makers and serves as external spokesperson for the organization with key accounts, agencies, partners, vendors, and sales prospects.
Supervision - Exercises wide latitude in determining objectives and approaches to critical assignments.

Responsibilities

Leads effective commercialization of product suite in the Issuer business.
Manages commercial activities for products which are available in production as well as the release preparation for products nearing commercial readiness.
Provides improved reporting, visibility, and accountability for the steps in the commercialization process.
Manages collateral creation (data aggregation from partners and digestion into reporting) for product pipeline and commercial status reviews, including meetings related to the commercial process.
Collaborates with the Account Management organization and the Issuer Product Group to ensure that sales opportunities are being identified, qualified, and executed against with the right support from product SMEs.
Manages activities associated with pre-release commercialization of new product launches, including but not limited to product marketing, legal, pricing, vendor readiness, operational readiness, organizational training, and sales collateral creation.
Creates ELT level reporting dashboards summarizing commercial activities for the EVP, Product to deliver on a monthly basis.
Supports the product commercialization efforts in alignment with broader organizational efforts around how account management opportunities are addressed via a CRM solution, driving changes required to facilitate the right reporting and pipeline management in those systems.
Partners with Account Management teams to consistently capture lead generation using a consistent and scalable approach.
Collaborates with Technology on sales tool initiatives.
Coordinates commercial activities for material client pitches, initiating reviews for opportunities meeting the review threshold.
Leads coordination and training with Account Management, Product, and Value Added Sales required to qualify new product and other commercial opportunities.
Builds approach for management of pipeline of client product performance evaluations/health checks to be executed by Issuer Product Group analysts.
Manages execution of that client performance opportunity pipeline, driving the outcome of those analyses into the commercial opportunity management process.