Senior Community Health Worker - Multiple Locations

Roper St. Francis HealthcareNorth Charleston, SC
1dOnsite

About The Position

The Senior Community Health Worker serves as a key connector between underserved communities and health/social service systems, focusing on promoting health equity, and improving care coordination. This position is responsible for outreach, community member or patient advocacy and care coordination while also serving as a peer mentor and resource for other Community Health Workers. Senior Community Health Workers may work in a variety of settings, including serving in the community or assisting patients in physician practices based on specific market design.

Requirements

  • High School Diploma or equivalent (required)
  • Community Health Worker (CHW) Certification in the state of practice (required)
  • Valid driver's license with good driving record (required, South Carolina only)
  • 1 year experience as a Community Health Worker (required)
  • Proficient with computers and accuracy with data entry and Microsoft Office.
  • Comprehensive knowledge of the field's concepts and principles.
  • Sensitivity and experience in working within different cultures.
  • Ability to separate personal from professional interactions with clients and maintain professional/ethical boundaries.
  • Ability to learn and implement new procedures and adapt to emerging community needs.
  • Cultural competency and ability to work with diverse populations.
  • Attention to detail
  • Communication and Collaboration skills
  • Critical thinking
  • Teamwork
  • Conflict resolution
  • Active listening
  • Relationship building

Nice To Haves

  • Bachelor's degree in Social Work, Public Health, Psychology, or related field (preferred)
  • 3 years of recent experience in a community outreach or healthcare setting (preferred)

Responsibilities

  • Builds trusting relationships with individuals and communities to mediate between individuals and health/social service systems.
  • Identifies and engages individuals and families in need through outreach activities and community events.
  • Evaluates the specific needs and challenges faced by community members, including health, social, and educational needs.
  • Identifies barriers such as housing, food insecurity, and transportation challenges, and connects individuals to appropriate resources.
  • Applies specialized knowledge, including but not limited to maternal health, diabetes management, behavioral health, or social drivers of health to provide targeted education and resource navigation.
  • Serves as a peer mentor and subject matter resource by offering guidance on handling sensitive or escalated situations.
  • May conduct outreach activities, including home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.
  • Maintains accurate and up-to-date records to support advocacy efforts, monitor outcomes, and contribute to program evaluation.
  • May perform or assist with health education and/or basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
  • Provides support to ongoing community health programs.
  • Identifies trends, gaps, and emerging needs in the community and provides feedback to leaders to inform continuous improvement and outreach strategies.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, and short- and long-term disability
  • Tuition assistance, professional development and continuing education support
  • Benefits may vary based on the market and employment status.
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