Senior Content Editing Associate

Wolters Kluwer • White Plains, NY

10d • Hybrid

About The Position

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Senior Content Editing Associate role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule, and amazing benefits. Our Locations: Contact Wolters Kluwer | Wolters Kluwer What You'll be Doing: The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is looking for a Sr. Content Editing Associate to provide support to Medical & Health Professions Editorial staff. The Sr. Content Editing Associate will work with a variety of cross-functional roles beyond the acquisitions editor team including coordination with content development, marketing, sales, product management, market research team. This entry-level position offers the opportunity to learn about medical education business models, which are rapidly evolving to meet the needs of our technically-savvy and time-strapped faculty, students, residents and physicians and institutional customers. The Sr. Content Editing Associate contributes to the success of the overall MEMP portfolio through maintenance of existing product, sales and customer-facing product documentation, support Acquisitions and Development Editors in the research and development of new product, and rollout and adoption of standardized processes within and across teams. The person in this role must be a careful listener with the ability to recognize shared challenges across teams and team members and the confidence to propose potential solutions. The Sr. Content Editing Associate should adapt to change with ease as deadlines shift and new opportunities arise that will shuffle priorities.

Requirements

• Bachelor’s degree
• Understanding of general project management practices, tasks, tools
• Six months+ experience interning or working with publisher on digital content products, preferred
• Analytical skills with ability to make sound decisions backed up by data
• Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work
• Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines and complete projects
• Takes personal ownership and responsibility for delivering on commitments
• Accepts increasing responsibility for assignments
• Conducts work with integrity
• Responds positively to feedback and demonstrates ability to adapt when resources, needs, or priorities change
• Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes
• Works collaboratively with diverse colleagues and contributes to driving the business forward
• Demonstrates consistent engagement and commitment to quality outcomes
• Takes a proactive, logical and systematic approach to solving problems and contributes quality potential solutions that add value for the internal team and customers
• Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone
• Identifies opportunities for improved operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs
• Are located within 50 miles of an office and can work a hybrid schedule, being in a Wolters Kluwer office 2-days a week

Nice To Haves

• Interest in Medical Education and Medical Practice publishing markets highly preferred
• Solid knowledge of Excel formulas and functions, including pivot tables preferred

Responsibilities

• Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, and regularly report status to team via meeting notes documents and Confluence
• Process contracts, including coordination of signatures and set-up of product records in internal systems in coordination with royalty dept
• Coordinate with authors, subject matter experts, and vendors for setup in payment portal
• Process invoices and follow up with contractors and accounts payable team as needed to ensure timely payments
• Track spending against line-items in multiple types of budgets using spreadsheet software and in coordination with the full team
• Collaborate with other team coordinators to create, review, and update internal Standard Operating Procedure (SOP) documentations; support teams in implementation of SOPs
• Maintain understanding of market penetration, sales, and analytics
• Utilize internal systems for product record creation, maintenance, communication of critical product identifiers, pricing, contracts and availability across sales channels
• Coordinate maintenance spreadsheets and work with outside vendors on assessment review/update
• Coordinate editorial management tasks, including recruitment of subject matter experts, roster management, and coordination of project assignments.
• Support the development and revision of medical education and medical practice content and assist with special editorial projects as needed.
• Respond to Customer Support requests for information within the same day
• Attend and contribute to editorial meetings, coordinate schedules for group meetings, and follow up on post-meeting action items
• Assist team with research initiatives, defining and tracking annual priorities, drafting, deploying, and managing surveys, coordinating interviews, communicating with participants, sending honoraria, organizing notes, and analyzing results

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees