Senior Content Manager

Pattern • Lehi, UT

1d • Hybrid

About The Position

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [e-mail].

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We need a Senior Content Manager to monitor content performance for our brand partners, strategize to improve it, and execute projects to optimize content for online marketplaces. This person will foster relationships and collaborate closely with brands and internal teams to produce keyword-rich, Amazon-compliant product listing copy that meets the brand’s specifications. This is a full-time role and will work a hybrid schedule based in Lehi, UT.

Requirements

• Bachelor’s degree, preferably in English, communications, or a related field
• Strong background in content strategy; proven track record of delivering high-performing content, preferably for ecommerce listings
• Previous management experience
• 7+ years of experience
• Detail-oriented, organized, innovative, self-motivated, and proactive
• Experience scaling content production using AI and other tools

Responsibilities

• Directly manage a team of 5-6 (2 copywriters, 1 content manager, and 2-3 overseas specialists)
• Develop and execute data-driven content strategies alongside the imagery team to drive traffic and conversion on ecommerce listings
• Own outcomes for your team’s portfolio of brand partners
• Manage a diverse portfolio of brands; build strong, trusting relationships, deliver a world-class experience, and tactfully de-escalate any issues
• Automate and scale processes
• Stay up to date on trends, best practices, and relevant tech; lead needed changes to team’s approach as opportunities arise
• Final review of all copy produced for brand portfolio; occasionally write product listing copy
• Set expectations and drive accountability for your team; mentor and give consistent feedback to continuously raise the bar

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level