Senior Content Strategist

ICF • Washington, DC

2d • $67,063 - $114,008 • Hybrid

About The Position

Our innovative digital solutions team is seeking a Senior Content Strategist to provide a range of digital support and communications tasks. This position requires strong communication skills, a high degree of professionalism, independent judgment, organizational skills, the ability to multitask, and flexibility as needs and priorities change. Are you a creative, strategic thinker who is passionate about digital technology, and you’re ready to tackle some of society’s greatest challenges? Do you want the opportunity to work on meaningful clean energy web projects? If so, you’re going to love this job. This is an exciting role offering excellent opportunities for career and knowledge growth and the chance to work in a dynamic and collaborative organization. As a Senior Content Strategist, you will: Work closely with account teams to develop a digital strategy for the website and email marketing Advise on user experience and Information architecture for the website including site structure, layout, and content schema Develop and execute web content and governance plans Create, publish, and manage web content using Drupal Serve as a point of contact for our clients – prioritizing, delegating, tracking, and reporting on tasks conducted by the communications team as well as directly assisting with implementation Work with client stakeholders to identify user goals and priorities, define user stories, and create customer journey maps Use an Agile (e.g., Kanban or Scrum) framework to manage Operations & Maintenance tasks for the web team Inform your work with an understanding of content management best practices. Conduct quality assurance reviews to ensure content updates are free from errors and compliant with accessibility mandates Collaborate with graphic designers, user experience experts, content strategists, and client stakeholders to support the revision of existing pages and the creation of new web content Create and lead presentations to clients and internal project teams Be a creative thinker and problem solver

Requirements

• At least 7 years of experience in web content strategy.
• Must be able to obtain a public trust.
• Must be a U.S. citizen (contractual requirement)
• Bachelor’s degree in related field.

Nice To Haves

• Demonstrated experience with Drupal platform management, content development – experience with other systems is a bonus (WordPress, SharePoint)
• Experience working with HTML, CSS, JavaScript, or other coding languages for the web is a plus
• Strong written and oral communication skills
• Experience managing large websites; experience with federal clients is a plus
• Experience leading new site development and collaborating with stakeholders to plan and implement new web projects
• Familiarity with U.S. Web Design System, 21st Century Integrated Digital Experience Act, Google Analytics, and best practices for usability
• Detail oriented with the ability to work in a fast-paced environment and manage multiple tasks, deadlines, and priorities
• Experience presenting to leadership teams
• Proficiency using Microsoft Office in a collaborative manner – including Teams, OneDrive, and SharePoint
• Ability to work remotely
• Ability to work independently, seek help as needed and contribute to team and company culture

Responsibilities

• Work closely with account teams to develop a digital strategy for the website and email marketing
• Advise on user experience and Information architecture for the website including site structure, layout, and content schema
• Develop and execute web content and governance plans
• Create, publish, and manage web content using Drupal
• Serve as a point of contact for our clients – prioritizing, delegating, tracking, and reporting on tasks conducted by the communications team as well as directly assisting with implementation
• Work with client stakeholders to identify user goals and priorities, define user stories, and create customer journey maps
• Use an Agile (e.g., Kanban or Scrum) framework to manage Operations & Maintenance tasks for the web team
• Inform your work with an understanding of content management best practices.
• Conduct quality assurance reviews to ensure content updates are free from errors and compliant with accessibility mandates
• Collaborate with graphic designers, user experience experts, content strategists, and client stakeholders to support the revision of existing pages and the creation of new web content
• Create and lead presentations to clients and internal project teams
• Be a creative thinker and problem solver

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level