About The Position

The Senior Control Tower Specialist, Security supports the protection of freight, equipment, drivers, terminals, and yard operations within a trucking and transportation environment. This role is highly operational and field-focused, with responsibility for real-time monitoring, incident response, security audits, and reinforcement of driver security training. This position plays a key role in cargo theft prevention, trailer integrity verification, high-value load routing support, and documentation, working closely with dispatch, driver managers, terminal teams, and external agencies to identify vulnerabilities and respond to security events across the transportation network. This role operates on a 7 days on / 7 days off schedule, with working the overnight shift with hours from 6:00 PM to 7:00 AM, supporting continuous transportation operations. The position requires reliability, sound judgment, and strong decision-making during extended coverage periods.

Requirements

  • 2-4 years of experience in trucking, transportation, logistics, or warehouse operations.
  • Working knowledge of trucking operations, including driver workflows, dispatch processes, load securement, and trailer types (dry van, reefer, flatbed).
  • Experience supporting or monitoring high-value freight shipments.
  • Proficiency with GPS tracking platforms, telematics systems, and security monitoring tools.
  • Strong communication skills with the ability to interact effectively with drivers, dispatch, and driver operations teams.
  • High attention to detail and ability to operate effectively in a fast-paced, real-time environment.

Nice To Haves

  • Experience in transportation, logistics, or supply chain security.
  • Experience using Transportation Management Systems (TMS).

Responsibilities

  • Freight & Equipment Security Monitor freight movements, driver activity, routing, and high-risk lanes to identify potential security threats.
  • Support high-value load security protocols, including seal verification, securement checks, and secure parking guidance.
  • Conduct trailer and equipment integrity inspections, including seals and chain-of-custody documentation.
  • Reinforce driver training related to cargo theft prevention, situational awareness, seal usage, securement, and safe parking practices.
  • Provide real-time security and routing guidance to dispatch and driver managers during elevated-risk situations.
  • Support the implementation and adherence to security procedures for tractors, trailers, straight trucks, and yard/drop-lot operations.
  • Incident Response & Investigation Respond to cargo theft, equipment theft, break-ins, pilferage, and other security incidents.
  • Collect initial incident information, including driver statements, telematics/GPS data, and supporting documentation.
  • Prepare clear and accurate incident documentation and investigation summaries for management review.
  • Coordinate with law enforcement, cargo theft task forces, and insurance partners as required.
  • Monitoring, Escalation & Reporting Track cargo theft activity, regional risk alerts, and emerging security trends.
  • Monitor active shipments using GPS, telematics, and geofencing tools to identify route deviations or security risks.
  • Perform routine tracking of shipments to ensure compliance with security and routing requirements.
  • Identify security or operational exceptions, escalate issues per Control Tower protocols, and communicate risks to appropriate stakeholders.
  • Systems, Documentation & Compliance Maintain accurate, real-time shipment and security data within the Transportation Management System (TMS).
  • Ensure required security documentation is obtained, verified, and maintained throughout the shipment lifecycle.
  • Enforce security Standard Operating Procedures (SOPs) from dispatch through delivery.
  • Other duties and projects as assigned

Benefits

  • Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
  • Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
  • Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
  • To support work-life balance, DSV offers various paid time off programs and paid company holidays.
  • Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
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