Senior Coordinator

Arizona State University•Phoenix, AZ

2d•$50,000 - $55,000•Onsite

About The Position

Under the leadership of the Dean of Students Office- West Campus, the Advocacy Coordinator Senior provides direct engagement with students, faculty, staff, families, and other community members to develop a supportive action plan for students who are experiencing circumstances that are or may interfere with academic success. The Advocacy Coordinator Senior manages a caseload of students in collaboration with student services and academic partners, with the end goal of creating a success plan by connecting students with appropriate services and resources. This position reports directly to the Director for Student Advocacy and Assistance.

Requirements

Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved.

Nice To Haves

Evidence of current or in pursuit of a master’s degree in a related field.
Three to five years’ experience in higher education or a closely related setting with demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support teams.
Experience working with Title IX and VAWA requirements.
Experience working with victims impacted by sexual, domestic, and/or interpersonal violence and/or harassment.
Experience assisting others in navigating complex systems.
Demonstrated knowledge of educational and medical privacy guidelines.
Experience in communicating difficult/sensitive information with relevant parties.
Experience in using organizational skills.
Evidence of effective communication skills, both oral and written.
Experience in using decision-making skills.

Responsibilities

Serve as SAA liaison for academic and university partners at the West Valley campus.
Manage a caseload supporting ASU students, both immersion and online.
Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with students and families from diverse backgrounds.
Coordinate action plans with students, families, staff, faculty, and other necessary partners to aid with service referrals.
Assist in providing training to faculty, staff, and students.
Work independently within a case management support team.
Problem solves complex situations; creates and implements action plans to support student needs.
Provide consultation to students, faculty, and staff regarding student-related issues.
Represent the Dean of Students Office in university committees, working groups, and task forces.
Support retention efforts.
Manage highly sensitive and/or confidential information.
Assist with and attend campus initiatives, signature events, and programs.
Support the overall success of Educational Outreach and Student Services by performing other duties as assigned and serving on university committees and workgroups.

Benefits

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff.
Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
Low-cost health, dental, vision, and life insurance benefits.
Retirement program designed to promote long-term savings and provide income upon retirement.
Paid time for volunteer and professional development.
10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
Wellness program for preventative health education and screenings.
Disability and leave program for income protection.
Employee assistance for free and confidential behavioral health services.
ASU Discounts to sports/events along with discounts with ASU partnerships.