Senior CRM Manager-Digital-Mount Sinai Hospital-Full Time-Days-Remote

Mount Sinai Health System • New York, NY

11h • Remote

About The Position

Mount Sinai Health System is seeking a senior-level Salesforce and marketing
technology leader to serve as Senior Manager, Customer Relationship Management
(CRM). In this role, you will own the strategy, architecture, and execution of
our Salesforce CRM and marketing technology ecosystem, supporting
enterprise-wide patient and consumer engagement initiatives.

This role oversees a highly integrated Salesforce environment, including
Salesforce Marketing Cloud, Health Cloud, Data Cloud, Marketing Cloud
Intelligence (Datorama), and Formstack, enabling end-to-end data capture,
activation, orchestration, and performance measurement. You will ensure these
platforms operate as a cohesive, scalable, and secure ecosystem aligned with
Mount Sinai’s mission, regulatory requirements, and growth objectives.

You will partner closely with Digital Marketing, Analytics, and external vendors
to translate business needs into effective, compliant technology solutions. The
ideal candidate is both strategic and hands-on—comfortable setting long-term
vision while driving execution in a complex healthcare environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees