Senior Delivery Lead - Technology

Bank of AmericaPlano, TX
2dOnsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Requirements

  • 10+ years in a technology change related, e.g. Release manager, Release operations, Change Management, software delivery, technology leadership
  • Must be able to handle multiple applications and releases at Domain or Tech Executive level.
  • Proficient in working on ITSM Remedy Change Management tool
  • Expert knowledge on MRA 2 guidelines
  • Primary skills – Release Management, Change Management, Agile Methodologies

Nice To Haves

  • Documents new process improvements and shares with team members
  • Excellent verbal and written communication skills
  • Skills: Collaboration
  • Project Management
  • Result Orientation
  • Solution Delivery
  • Process
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Financial Management
  • Influence
  • Risk Management
  • Agile Practices
  • Architecture
  • Data Management
  • Solution Design
  • Technical Strategy Development

Responsibilities

  • Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates
  • Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk
  • Establishes target outcomes in partnership with stakeholders and leaders
  • Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule
  • Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
  • Manages program financials and supports resource planning
  • Ensures adherence with Enterprise Change Management standards
  • Should be able to own tasks and support management in achieving the stated goals.
  • Should mentor new team members.
  • Expected to identify Process gaps, Risk, and other Operational Excellence items.
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