Senior Design Program Manager, Design Tooling

Netflix

132d • $100,000 - $490,000

About The Position

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Netflix Experience Design (XD) is an inclusive blend of design disciplines, focused on the company mission of entertaining the world. XD is responsible for the global Netflix experience, including how we acquire, retain and measure customer health, member streaming platforms, and developing, producing, marketing, branding and promoting Netflix experiences. This is a remote-friendly role with mandatory team meetings ~4 times a year in Los Gatos or Los Angeles for collaboration and team building. The Netflix Games XD team delivers games to 200+ million people across mobile, web, and TV. This takes work across discovery canvases for members and nonmembers, as well as the game developer lifecycle to ensure our development partners can build and launch awesome games and experiences for the Netflix platform.

Requirements

• Experience with game development, game platforms, game tools, and game development workflows.
• 7+ years of applicable program management experience in a technology and creative environment.
• Demonstrated delivery of large-scale design programs and projects, preferably working in collaboration with product and engineering.
• Passion for user experience and design with an understanding of the product development process.
• The ability to thrive in ambiguous environments with demonstrated examples of proactive cross-functional partnership.
• Experience working across complex problem spaces, with the ability to ask the right questions.
• Strong instincts around people and organizations with demonstrated ability to influence design leadership.
• Relationship and trust building skills.
• Strong conflict resolution and negotiation skills.
• Written and verbal communication skills to clearly articulate concepts.
• Experience working in continuous delivery environments where the pace is fast.
• A willingness to fail fast and learn.
• Earnest, mature, and ego-free.

Nice To Haves

• Experience working with complex internal systems, partner-facing platforms, and highly technical environments.

Responsibilities

• Lead and optimize the operations for the Game Tools XD team.
• Own strategic artifacts and drive initiatives/programs to ensure the team is deeply connected to the broader business context.
• Connect the dots for the team to ensure seamless collaboration with cross-functional partners.
• Partner with design leadership and cross-functional teams to establish roadmaps and maintain them.
• Support the design pipeline from end to end, including prioritization and planning, resource management, and program tracking.
• Establish engagement models and cross-functional collaboration channels with key design partners and stakeholders.
• Support team health and resource management in partnership with design leadership.
• Successfully collaborate with design leaders, designers, product managers, researchers, engineers, and game studio partners.
• Advocate for design by ensuring the team has time and space to explore creative, user-centered solutions.

Benefits

• Health Plans
• Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for paid time off
• Full-time salaried employees are immediately entitled to flexible time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees