Senior Digital Product Manager - CJA - Remote

UnitedHealth Group•Minnetonka, MN

20h•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The UHC Consumer Product Office's vision is to create a simple, seamless and personalized experience for the 50 million members who depend on us to support their health care needs. We are transforming our organization to relentlessly focus on building and fostering an environment centered on the end-to-end experience for our members across all aspects of their health care journeys. We are excited to hire a Senior Digital Product Manager - CJA in the Experience Evolution team, an individual contributor responsible for leading the product strategy for Adobe Customer Journey Analytics (CJA). This role combines strategic leadership with hands-on execution to accelerate delivery, improve cross-team coordination, and reduce operational bottlenecks. The Senior Digital Product Manager will also support the broader Adobe suite product management team and partner closely with stakeholders across the enterprise to execute on strategic initiatives and capabilities, manage dependencies, define clear roadmaps, and ensure tactical needs are met efficiently with timely, high-quality solutions. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

3+ years of experience developing capability documents, creating user features and technical requirements, user stories and other artifacts required for digital delivery and software development
3+ Experience managing backlogs, prioritization and trade-offs
Experience with process evaluation and improvement in a digital product
Experience working with external vendors and internal stakeholders
Solid understanding and passion around Customer Journey Analytics (CJA) capabilities, value, and integration with Adobe Experience Platform (AEP)
Familiarity with product management tools and frameworks (e.g., Aha!, Agile).
Intermediate or higher level of proficiency with Excel and PowerPoint
Proven communication skills: Excellent written and verbal communication skills with ability to communicate to tailor message based on audience

Nice To Haves

Experience working in the healthcare, retail or finance industries
Proven solid communication and storytelling skills for executive audiences
Proven ability to manage ambiguity, build trust through transparency and accountability, and influence without authority
Proven ability to solve problems and manage multiple priorities
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Understand Experience Evolution and Consumer Product business objectives and help translate those objectives into tactical strategies and capabilities that can be executed to deliver value
Own and drive the roadmap for Adobe CJA for UHC, in close partnership with Optum Enterprise teams and Adobe
Demonstrate a solid product mindset using data to drive fact-based decisions, prioritize features and inform go-forward strategies
Define and refine requirements with key partners to ensure we are delivering on the capabilities needed to support our business; Participate in planning and engage with the engineering teams to define solutions that meet our requirements
Proactively identify risks, remove barriers, and present fact-based options to maintain timelines and quality
Be a relationship leader that brings together key stakeholders and partners that support our E2E consumer journey across touchpoints - be the connective tissue to help drive the best, most coordinated capabilities
Support Adobe relationships and influence their product roadmap without authority to ensure successful execution
Drive communication of key information: scope, timelines, delivery dates, key changes/decisions, etc. to partners across the organization
Engage project target audience and communicate project vision, roadmap, and deliverables with key stakeholders, leadership, and project team