As a strategic advisor and cross functional collaborator, this role ensures programs reflect the organization’s mission and values, elevate member and employee experience, and align with enterprise priorities. This role advances the credit union’s enterprise commitment to corporate social responsibility (CSR), belonging and employee engagement, advocacy, and financial wellbeing. The role builds trusted partnerships across internal teams, industry associations, and community stakeholders to amplify impact and drive measurable, meaningful results. The role builds trusted partnerships across internal teams, industry associations, and community stakeholders to amplify impact and drive measurable, meaningful results. Here's what you can expect from the job and what you need to be successful: Job Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct the credit union’s Advocacy & Impact strategy, ensuring alignment with organizational vision, values, and commitments. Serve as a strategic advisor to senior leaders on CSR, Belonging & Engagement, and Government Advocacy best practices. Lead development and execution of CSR programs that are inclusive, equitable, and reflective of the communities First Tech serves. Partner with business units and external stakeholders to integrate CSR principles into decision making, operations, and member impact strategies. Ensure CSR initiatives are measurable, transparent, and aligned with brand and organizational reputation goals. Monitor legislative and regulatory developments related to financial inclusion, consumer protection, credit union priorities, and emerging policy trends. Support advocacy efforts in partnership with industry associations and internal stakeholders. Oversee participation in industry roundtables, committees, coalitions, and speaking engagements in partnership with Corporate Impact leadership. Lead initiatives that foster an inclusive, connected workplace that amplify employee voice, strengthen engagement where employees feel valued, heard and supported. Partner with HR and business leaders to enhance cultural competence and embed belonging into employee programs, policies, and practices. Collaborate with product, marketing, community, and other partners to advance financial health and long-term economic stability for members. Identify emerging needs related to member well‑being, financial access, or economic barriers and recommend solutions to improve outcomes. Define and manage enterprise-wide impact metrics across social, environmental, advocacy, and belonging priorities. Track outcomes, evaluate performance, and analyze results to inform strategic adjustments. Produce clear, transparent reporting for members, employees, executives, the Board, and external stakeholders. Lead, coach, and develop a high performing Advocacy & Impact team through ongoing feedback, mentorship, and professional development.
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Job Type
Full-time
Career Level
Director