Senior Director, Data Analytics, Measurement & Reporting

National Audubon Society•New York, NY

28d•$165,000 - $233,000•Hybrid

About The Position

In pursuit of Audubon's conservation mission, the Data & Technology team partners with programmatic and business teams across the organization to develop and deploy enterprise data systems and data-driven practices at the scale needed to achieve our ambitious goals. The Senior Director, Data Analytics, Measurement and Reporting will play a key role in designing, managing and implementing enterprise data analysis and reporting products and approaches, workflows, and technology solutions to align data analytics needs, opportunities, sources, and uses across Audubon. This role will partner with and support conservation and functional business teams across Audubon to identify and address analytics needs and opportunities through the development of data products, tools and processes that enable robust, data-driven approaches to delivering, evaluating, and communicating progress toward our mission for hemispheric level bird conservation. A successful candidate will have comfort and familiarity with a broad range of data analytics, analytics engineering, data science, impact measurement, and reporting tools and methods, as well as strengths in project management, change management, and communication among technical and non-technical stakeholders. The role requires excellence in relationship and people management, technical leadership to drive the implementation of robust and maintainable data products, and vision for how to advance data maturity at Audubon across operational and programmatic needs including leveraging emerging data sources and technologies to bring efficiencies and drive greater impact toward Audubon’s mission and goals. This position reports to the Vice President of Data and Technology within the Audubon Technology team. This is a hybrid position based in Audubon’s New York City or Washington, DC offices. We will also consider remote candidates within the United States. Only applications submitted with a cover letter will be considered. Examples of initiatives that the position will support are: Track and report the scale and depth of Audubon’s hemispheric conservation efforts; share results and insights to support internal program management and external storytelling about our work and impact. Develop and deploy operational and reporting solutions to help Audubon grow and deepen engagement with millions of supporters, bird lovers and activists across the hemisphere, online and offline. Collaborate with functional business teams such as Marketing, Development and Finance to build data capacity and maturity with business data analysts and executive leaders; act as a key strategic partner to identify and act on opportunities to deploy data analysis and reporting products that leverage our programmatic and operational data in innovative and robust ways to achieve our ambitious goals.

Requirements

Master’s degree in Data Analytics/Data Science, Engineering, Computer Science, Information Technology, or similar discipline and 10+ years of directly relevant work experience and 3+years of leadership experience developing and managing data analytics, data science and analytics engineering products, workflows, tools and processes. An equivalent combination of education and experience will be considered.
Proven success as a data analytics and data product leader.
Strong detail-oriented execution skills, including direct experience as an individual contributor and experience leading teams to move projects from conception to completion.
Demonstrated ability to manage teams of technical practitioners in a workplace environment is required.
Success in leading/sponsoring large data analytics and reporting initiatives in matrixed organizations.
Demonstrated experience utilizing modern data infrastructure tools such as cloud data warehouses (Snowflake, BigQuery, etc), data integration and orchestration tools (Fivetran, Airflow, dbt, etc), business intelligence tools (PowerBI, Sigma, etc), CRM systems (Salesforce, Everyaction, etc), and other enterprise data tools (such as Airtable) required.
Expert level coding ability in SQL, Python, R, and/or other coding languages for data analytics, data science and/or data engineering required.
Demonstrated ability to communicate technical information to non-technical audiences.
Excellent collaboration skills, with the ability to understand and apply product needs and requirements from a diverse set of organizational stakeholders, and to communicate effectively with non-technical collaborators.
The ability to manage and maintain healthy vendor relationships, and the ability to seek and evaluate new high-quality vendors to supplement internal staff on a project-by-project basis.
Clear track record of success taking product ideas from concept to design to execution and linking objectives and outcomes to strategic goals.
Demonstrated experience applying technical coordination and project management best practices using tools such as Asana and Jira required. PMP or other relevant certification preferred.
Demonstrated experience preparing effective written materials, presentations, and other documentation and communication materials for internal and external audiences required.
Curiosity to stay on the cusp of software and product trends in non-profits and the greater tech industry.
Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
Experience fostering inclusive and collaborative work environments is valued.

Nice To Haves

Experience transforming how data delivers business value and impact value in large, federated non-profit, government, or other environmental or social impact organization strongly preferred.
Experience in designing and deploying business intelligence, reporting, decision support, data storytelling, and impact design/impact measurement tools in conservation or other environmental or social issue spaces strongly preferred.
Experience in impact design, impact measurement, and evaluation methodologies and best practices in conservation or other related environmental or social impact sector strongly preferred.
Experience with marketing and engagement technologies and approaches, including omnichannel marketing platforms, social media analytics tools, web analytics solutions, customer data platforms, voter files and other person level data acquisition and targeting tools, policy and advocacy tracking tools, or similar strongly preferred.
PMP or other relevant certification preferred.

Responsibilities

Define and lead Audubon’s analytics, measurement and reporting strategy in alignment with the five-year Strategic Plan and organizational priorities.
Develop and maintain analytics roadmap, ensuring alignment with organizational and user needs and technology best practices.
Design and implement data analysis, analytics engineering and reporting solutions, leveraging Audubon’s enterprise data architecture, business intelligence tools, business systems, marketing technology stack, impact measurement tracking system, and other organizational technology tools and resources.
Act as the product owner of key analytics and reporting data assets and tools, working in collaboration with colleagues from across the Audubon data teams to ensure selection of appropriate technologies and methodologies and overseeing the product lifecycle in order to deliver high quality and efficient solutions to user-driven requirements and strategic priorities.
Administer and evolve Audubon’s analytics, measurement and reporting tools and infrastructure, ensuring scalability, security, and accessibility.
Provide and manage ongoing data analytics and analytics engineering support for operational and programmatic teams across Audubon; Support and collaborate with business data analysts and users across stakeholder teams toward broader adoption of data analytics tools and products to advance team level and organizational data maturity
Collaborate with leaders from Strategy Integration, Conservation, and other stakeholders to develop and manage Audubon’s impact measurement and reporting methodologies and data products; partner with and support Audubon’s Science team in executing Conservation impact evaluation, modeling, and other related efforts.
Supervise and support analytics team staff, providing mentorship, performance management, and professional development opportunities.
Proactively manage and facilitate strong, collaborative partnerships among technical teams and non-technical stakeholders across the Audubon network, as well as external partners, vendors and professional networks in the conservation and social impact space.
Manage contractors and vendors including software and professional services providers; participate in budget planning and tracking; collaborate with administrative staff and IT department to administer data analysis, analytics engineering, business intelligence and reporting tools and applications.
Ensure that data analytics, measurement and reporting practices adhere to security, privacy, and compliance standards, including data governance policies, regulatory requirements, and industry best practices; Implement and maintain safeguards to protect sensitive information, mitigate risks, and support a culture of data security awareness across the organization.
Prepare and deliver written and oral reports, visualizations, and presentations to executives, technical and non-technical staff, and external audiences.
Represent Audubon in professional forums, conferences, and external engagements to elevate the organization’s profile and thought leadership.
Foster a culture of innovation, collaboration, and inclusion within the data team and across the organization.
Maintain and foster culture of safety.
Other job-related duties as assigned.