Senior Director - Global Enterprise Program Management

Wesco • Kent, WA

19h • Hybrid

About The Position

As the Senior Director – Global Enterprise Program Management, you will lead the operational execution of complex, global enterprise customer engagements. You will serve as a senior advisor and primary point of contact, translating customer requirements into actionable delivery plans and ensuring seamless execution across cross-functional teams. You will drive alignment, operational excellence, and continuous improvement through a consultative, industry informed approach, without direct people management. You will be accountable for exceptional customer satisfaction, scalable outcomes, and global profitability.

Requirements

• Bachelors Degree – Business, Engineering or related field required; Masters Degree - MBA preferred
• 15 years of experience leading and managing staff and programs at a Global level
• 10+ years strategic sales and/or large account management experience with a history of success maintaining and developing relationships
• Prior P&L management with proven track record of exceeding results
• Knowledge of business and management principles, including strategic planning, resource allocation, leadership techniques, and coordination of people and resources
• In-depth knowledge of distribution industry, related solutions, and products
• Ability to analyze, initiate and implement sales strategies to achieve forecasted goals
• Highly skilled in influencing in a matrix organization
• Proven success in customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Strong verbal, written, analytical, persuasion and interpersonal skills
• Understand competitive landscape, market insights and effectively communicate across key internal and external stakeholders
• Highly collaborative; able to effectively interact at all levels across the organization
• Ability to travel 0% - 25%

Nice To Haves

• Masters Degree - MBA preferred

Responsibilities

• Lead the planning, execution, and delivery of enterprise programs globally for large multinational technology focused enterprise customers
• Engage and influence program delivery and sales teams, providing guidance, coaching, and performance feedback
• Serve as the primary program delivery point of contact for assigned enterprise accounts, ensuring program objectives are met
• Coordinate with Sales, Operations, and other departments to deliver integrated solutions
• Track program milestones, budgets, profitability and deliverables, reporting progress to senior leadership
• Identify risks and implement mitigation strategies to ensure program success
• Design and execute the back office support against complex selling strategies, working in conjunction with VP and Sr. Director – Sales teams
• Lead and direct teams, utilizing in-depth knowledge of key accounts and industry, including company operations, suppliers, and products and solutions
• Establish and hold organization accountable for annual goals, priorities, and performance metrics
• Organize and lead strategic business reviews and present initiatives to senior management
• Drive solution concept, design, vision, and relay to both customer and within the organization

Benefits

• For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents.
• For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
• In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.
• Additional details about benefits are available here.

What This Job Offers

• Job Type: Full-time
• Career Level: Director