Senior Director, Manufacturing Quality

GE Appliances, a Haier company•Decatur, AL

About The Position

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? The Senior Director of Manufacturing Quality is responsible for providing overall leadership in executing the Quality Management System within a manufacturing environment. The position works closely with product line management and cross-functional teams—including Technology, Product Management, Operations, Engineering, and Supplier Quality—to address and reduce the Cost of Quality and enhance product profitability. The leader will drive operational excellence by promoting a high-performance quality culture, implementing Lean process improvements, and coordinating strategic initiatives such as Newfi implementation and quality teardowns. The role is also integral to the site’s Factory Master Plan, ensuring resources are allocated for continuous quality improvement.

Requirements

BS or BA Degree in Engineering or related discipline.
12 +years of leadership experience leading a team in operations, quality and/or technology.

Nice To Haves

Extensive operations/manufacturing quality experience
Knowledge of Appliances manufacturing processes
High initiative, self-starter, proactive, dedicated, results oriented, a team player.
Technical degree or equivalent experience in high volume manufacturing environment
Demonstrated experience leading large teams and setting strategy and vision.
Requires broad management knowledge.
Large NPI program management experience.
Lean Six Sigma Certification
Proven ability to influence, manage teams, and deliver change.
Proven analytical ability.
Proven ability to direct team to root cause and deliver corrective actions
Experience & training in lean manufacturing practices
Quality Leadership Experience

Responsibilities

Lead the execution of the Quality Management System across the manufacturing environment.
Collaborate with product line teams including Technology, Product Management, Operations, and Plant Management—to address and reduce the Cost of Quality, improving product margins and profitability.
Drive a high-performance, cross-functional Quality Organization spanning manufacturing, plant quality, engineering, supplier quality, and advanced quality engineering.
Communicate quality strategies and outcomes effectively to senior leadership.
Demonstrate ownership of plant quality metrics (e.g., SCR, PQR, OGR, yield, scrap, concessions, insurance, damage) and partner with internal teams and suppliers to enhance these metrics.
Lead efforts to improve test requirements, process improvements, change control, designs, and supplier metrics.
Coordinate strategic initiatives such as Newfi implementation, quality teardowns, and Gemba walks to enhance quality levels.
Promote Lean process improvements to support a Lean Production System and lower the cost of quality.
Prioritize quality projects, assign resources, and ensure timely implementation and benefits realization.
Ensure alignment with the site’s Factory Master Plan by integrating necessary resources for continuous quality improvement.
Compile and analyze data and plant reports for leadership reviews; participate in review meetings and reporting sessions.
Attend production and escalation meetings; proactively escalate and resolve quality issues as they arise.