About the position
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between. At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Sr. Director, Product Solutions will be a key strategic role in shaping Caylent's product solutions approach, capabilities, and execution. This position will establish asset-backed frameworks and methodologies that enable our teams to deliver high-quality, AI-infused products across our client base. The role bridges sales and delivery, ensuring solutions are both compelling to prospects and executable by our delivery teams. Reporting Structure: Reports directly to the VP of Solutions. Our two strategic imperatives for 2025 are both significantly impacted by this role: Scale our ability to execute in larger enterprise accounts and Infuse AI into all solutions ahead of market/competition.
Responsibilities
- Establish rigorous product engineering practices that ensure solutions move beyond prototyping to production-ready implementations
- Create frameworks for rigorous work breakdown, estimation, and quality management specific to product development
- Implement consistent tracking mechanisms for product engineering team performance
- Drive adoption of advanced development methodologies such as A/B testing and Generative AI code generation
- Establish processes for building, documenting, and maintaining solution assets
- Create an evolving portfolio of solutions with supporting collateral
- Develop capability to rapidly create tailored solutions for competitive situations
- Build differentiated approaches for SMB vs. enterprise solution development
- Develop process for continually aligning solutions portfolio with AWS roadmap
- Create vertical-specific solution overlays on AWS technology foundations
- Build frameworks that translate AWS services into business solutions clients can understand
- Maintain relationships with AWS product and go to market teams
- Align Caylent’s value proposition with AWS
- Develop methodologies for AI productization and scaling
- Create frameworks for AI integration into traditional solution areas
- Build capabilities for ensuring AI solutions reach production environments
- Develop methodologies that enable delivery teams to implement solutions effectively
- Create tools and frameworks that support solution delivery at scale
- Establish mechanisms to develop and scale the delivery team's capabilities
- Partner with delivery practice leaders to ensure solution executability
- Supplement solution leaders in go to market and delivery support tasks while developing their capabilities
Requirements
- 10+ years in product engineering roles, with a proven track record in technology services delivery prior to moving into leadership roles defining common approaches across teams
- Strong experience with AWS technologies and services, along with practical application of AI in business solutions
- Deep understanding of product management methodologies and best practices, including scaling solutions across diverse client scenarios
- Ability to identify trends, think strategically to build roadmaps that capture them, and drive change through influence
- Strong business acumen to define solution value propositions, coupled with sufficient technical depth to guide solution maturity
- Ability to distill complex concepts into easy-to-understand presentations
Nice-to-haves
- Experience in both high-touch enterprise and high-volume commercial contexts
- Experience running a Generative AI product (or significant set of features) in production
- Background in vertical-specific solution development (ideally in collaboration with other industry experts)
- Previous experience at a consultancy with a similar business model
- Track record of building internal capabilities and methodologies
- Experience with formal partnerships such as AWS
Benefits
- Medical Insurance for you and eligible dependents
- 100% remote work
- 401k plan with company match up to 4% and immediate vesting
- Competitive phantom equity
- Company issued laptop
- Dental and Vision insurance
- Term Disability Insurance
- Term Life Insurance
- Flexible Spending Account
- Equipment & Office Stipend
- Annual stipend for Learning and Development
- Unlimited Paid Time Off, following a 90-day probationary period
- 10 Paid Holidays
