Senior Director, Quality

American Red Cross • Richmond, VA

9d • Remote

About The Position

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): The Sr. Quality Director is responsible for the strategic management and implementation of system and quality management functions to ensure compliance with relevant federal, state, and other applicable regulations. Typically directs the process of review and approval of procedures, job plans, validation plans, operational trials, training implementation plans, and/or internal processes and functions. May manage quality review, process improvement activities, review and approval of corrective action plans and effectiveness checks, including monitoring and reporting. Typically serve as quality representatives on committees and trials. May support external inspections, internal audits, and assessments. May serve as a designee for the division head. Provide support, development, and/or leadership guidance to all volunteers

Requirements

• Bachelor’s degree required.
• Minimum 10 years of related experience or equivalent combination of education and related experience required.
• 7 years of supervisory or management experience.
• May require broad knowledge of scientific and medical issues, and extensive knowledge of relevant regulations.
• Detailed knowledge and understanding of QA methods, philosophies, and practices.
• Some travel may be required.
• Combination of the candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Nice To Haves

• Demonstrated success with cross functional relationship.
• Multi-level oversight experience.
• Strong growth leadership experience.

Responsibilities

• Perform evaluation and review quality systems.
• Identify, evaluate, and recommend strategic changes to business processes.
• Direct quality management functions, activities, and processes.
• Develop, implement, and maintain the activities of quality systems.
• Oversee development and implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products/services.
• Typically serves as a quality advisor to senior management.
• Has unit-specific responsibilities within the scope of the job.
• Establishes policies appropriate for the function.
• Interpret and recommend modifications to company-wide policies and practices.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees