Senior Director, Site Merchandising - Homepage Site Operations & Strategy

Walmart • Bentonville, AR

9d • $130,000 - $260,000

About The Position

Senior leader responsible for defining and delivering Walmart.com’s site-wide content strategy, including the identification, prioritization and editorial execution of high-impact messages the site. In addition, this leader acts as the single-threaded business owner for the site’s primary real estate — the Homepage and navigation — ensuring a consistent editorial voice, operational rigor and tight alignment with personalization and product systems. About the team This role leads Walmart.com’s site-wide content strategy and owns the Homepage and navigation as the site’s primary real estate. The team operates at the intersection of merchandising, creative, product, analytics and engineering to ensure high-impact messages are prioritized, executed with operational rigor, and aligned with personalization and product systems to deliver a consistent, high-quality customer voice across the site.

Requirements

• Extensive experience developing and executing enterprise-scale site merchandising and content strategies that drive traffic, sales conversion and transaction growth, grounded in customer insight and competitive intelligence.
• Deep expertise in eCommerce site experience (Homepage, navigation, item page, shelf and taxonomy) with a demonstrated ability to optimize full-funnel performance across high-traffic digital platforms.
• Strong business and financial acumen, including building business plans, forecasting performance, establishing KPIs, analyzing variance, and leading root cause analysis to unlock revenue impact.
• Proven cross-functional leadership across Marketing, Merchandising, Creative, Product, Analytics and Engineering, aligning digital experience strategy with broader omnichannel and eCommerce objectives.
• Fluency in data, experimentation and personalization systems, integrating algorithmic decisioning and analytics into merchandising and content strategies while maintaining clear governance and guardrails.
• Track record of building and leading high-performing teams, recruiting and developing senior talent, and modeling integrity, accountability and a customer-first mindset to deliver sustainable results.
• Bachelor Degree in business or related field or 4 years’ equivalent experience
• 3 years' supervisory experience

Nice To Haves

• ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area
• Master's degree in Merchandising, Visual Design, Business Management, or related area
• Masters: Business

Responsibilities

• Own site-wide content strategy & editorial mission.
• Full end-to-end ownership of Homepage & Navigation.
• Create the prioritization & governance engine.
• Partner with personalization team for implementation of algorithmic prioritization logic.
• Drive measurement, experimentation & rollouts.
• Run the operating cadence & cross-functional alignment.
• Build and scale a content center of excellence.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Director