Senior Director, Software Engineering

ChenMed

13h•Onsite

About The Position

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Senior Director, Software Engineering leads the technical strategy and execution of ChenMed’ s software engineering efforts. This role collaborates with senior and executive leadership and key business stakeholders to develop technology solutions that fit and grow the business including enabling better health for low-income seniors. The incumbent in this role provides architectural, procedural, cultural and people leadership across several interdependent engineering/developer and architecture teams with a focus on constant improvement of engineering velocity, quality, security, and technical architecture maturation.

Requirements

High business acumen and acuity
Expert software development and product strategy skills; ability to write code in at least one programming language
Understanding of budgets and business-planning
Expert in the software design/architecture process
Demonstrated technical expertise and leadership skills.
Ability to apply the nuances of influencing based on the situation, knowing when to push and when to ease, driving through designs, ideas and road maps
Masterful technical documentation and presentation skills to communicate architectural and design options and educate development teams and business users
Superb architecture and design skills including cloud native applications; strong knowledge of performance tuning and scalability
Multi-cloud IaaS and PaaS expertise
Multi-year experience with Continuous Integration/Continuous Delivery.
Multi-year experience with Site Reliability/DevOps patterns and practices and tooling.
As the technical expert and technical researcher must possess a wide degree of creativity
Ability to estimate capacity and work effort needed for IT tasks
Ability to create and foster an environment where teams produce well architected and elegant, web and/or mobile applications
Skilled in managing multiple projects at once without sacrificing detail
Excellent communication skills: Demonstrated ability to present to all levels of leadership, including executives
Demonstrated ability to take initiative, work autonomously, and self-direct within a highly communicative, interactive team structure
Building strong teams: set and evangelize vision, facilitative leadership, attract and retain key talent
Expert skills in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Ability and willingness to travel locally, regionally, and nationwide up to 25% of the time
Spoken and written fluency in English
BA/BS degree in Engineering, Computer Science, Computer Information Systems, Information Technology or a closely related field required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
A minimum of 15 years’ work experience in the Information Technology arena required
A minimum of 10 years of management and strategic experience in the IT field required
Experience in developing prototypes of new concepts and technologies

Nice To Haves

Preferred experience developing Business-to-Business or Business-to-Consumer software products.
Preferred experience with building mobile software products.
Proven success in agile software development management methods: Kanban, Agile Scrum, SAFE, Scrumban.
Experience with software products at scale:100,000+ users.
Preferred experience with software testing automation.
Master's degree in a related discipline preferred
Certified Information Systems Security Professional (CISSP), Certified Professional Chief Architect (CPCA) or similar certification preferred

Responsibilities

Leads strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development and deployment of all services.
Identifies opportunities and risks for delivering the business’ IT infrastructure, including identification of competitive services, opportunities for innovation and assessment of marketplace obstacles and technical hurdles to the business’ success.
Partners with key leadership stakeholders to assess and recommend technologies that build and support organizational business needs.
Discovers and implements new technologies that yield competitive advantage.
Manages system infrastructure to ensure functionality and efficiency.
Builds quality assurance and data protection processes.
Monitors KPIs and IT budgets to assess technological performance.
Utilizes feedback to implement/execute necessary technology improvements and adjustments.
Communicates technology strategies to executive leaders, partners and business stakeholders.
Participate as a member of the senior management team to direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity and availability of the company’s data and servers.
Operate a formal performance management framework to ensure constant improvement of the team.
Create, execute, and maintain a multi-year technology strategy that ensures software products remain competitive, cost effective, serviceable, and modern.
Manages all software development, architecture, and QA teams for in-house clinical applications through application development and QA managers.
Collaborates and provides guidance for COTS solution integrations.
Is responsible for maturing the databases for clinical applications.
Conceptualizes, designs, builds, tests, implements, and evaluates cutting-edge, state-of-the-art IT technology solutions to real world problems.
Identifies and develops technology platforms which support infrastructure development, including performance, scalability, security, and manageability.
Manages the IT architecture team(s) in characterizing and advancing technology-driven opportunities that parallel industry best practices.
Develops and presents architecture, design and technology choices to internal/external stakeholders.
Leads and conducts code review sessions to ensure high quality software.
Learns new technologies, standards, and applications; keeps current with technology developments.
Leads in all stages of software development, including planning, implementation, testing, documentation, and release.
Liaises as an industry thought leader; shares the company’s growth story as one of the top healthcare SaaS, data-driven and cloud deployed companies in the Medicare space.
Works directly on production applications and systems with development teams across several existing technology frameworks (architectures).
Ensures all key technical decisions and trade-offs are well documented.
Aligns architectures with key objectives to meet business and product goals and value targets.
Formulates and redefines architectures within Amazon Web Services platform to maximize elastic scale opportunity and keep the accumulation of technical debt manageable.
Performs other duties as assigned and modified at manager’s discretion.