Senior Director, Thought Leader Liaisons Northeast

Madrigal Pharmaceuticals•Philadelphia, PA

1d•Remote

About The Position

The Senior Director of Thought Leader Liaisons (TLLs) at Madrigal Pharmaceuticals is a senior commercial leadership role, ideally suited for a highly experienced field leader with a strong track record of managing high-performing TLL teams and contributing to national strategy and execution. This position is focused on driving strategic direction, leading zone-level execution, and contributing key Thought Leader insights to support the launch of Resmetirom, a groundbreaking therapy for Metabolic Associated Steatohepatitis (MASH). The Northeast DTLL plays a critical role in transforming strategy into impactful action through exceptional team leadership, Thought Leader engagement, and cross-functional collaboration. Reporting to the VP of Thought Leader Liaisons, the Senior Director of TLLs will also serve as a key strategic voice within the broader commercial organization, helping to shape and implement national engagement strategy while ensuring operational excellence in the field. As with all employees, the Senior Director of TLLs is fully accountable for compliance with all laws, regulations, and policies that govern the conduct of Madrigal activities.

Requirements

BA/BS Degree or higher in business, marketing, or life sciences.
15+ years of progressive commercial experience in the pharmaceutical, biotech, or healthcare industries.
Minimum 5 years of experience leading field-based teams, preferably TLLs or Key Account Management.
Demonstrated success launching specialty products and guiding teams through complex field execution.
Deep understanding of the Thought Leader landscape in GI, Hepatology, and/or Metabolic Syndrome specialties.
Proven ability to build, coach, and retain high-performing teams.
Strategic, innovative thinker with strong business acumen and ability to drive zone-level execution
Experience developing and deploying field tools, training content, and engagement resources.
Knowledge of compliance and regulatory standards governing commercial engagement.
Ability to travel extensively (60–75%) across the region and nationally as needed.
A valid driver’s license is required based on role responsibilities

Responsibilities

Lead, coach, and develop a team of TLLs across the Northeast region, setting clear performance expectations and fostering continuous growth and excellence.
Deliver regular field coaching, feedback, and support through one-on-ones, field rides, and development planning and implementation.
Monitor and enhance team performance based on MBO metrics, and effectively translate activities into KPIs that demonstrate impact.
Maintain a strong culture of accountability, compliance, and strategic alignment.
Translate national brand strategy into tactical field execution plans at the zone level.
Drive flawless launch performance through the TLL team’s engagement with key Thought Leaders, execution of regional initiatives, and collection of field insights.
Identify local and regional opportunities, inform brand strategy adjustments, and ensure continuous optimization of field efforts.
Ensure aligned pull-through of commercial strategy in coordination with Sales, Marketing, Market Access and other cross-functional zone leadership partners.
Co-lead the development and field deployment of tools, training, and resources to elevate TLL effectiveness.
Collaborate with national DTLLs and HQ stakeholders to ensure field resources are aligned and impactful.
Act as a champion for innovation and feedback integration, continuously improving resources based on real-world Thought Leader input and regional needs.
Serve as a strategic thought partner to the VP of TLLs and peer DTLLs in shaping national TLL strategy, operations, and capability building.
Represent regional perspectives in cross-functional forums and help drive consistent best practices across geographies.
Collaborate closely with Marketing, Market Access, Sales Leadership, and Training to ensure integrated customer engagement and strategic alignment.