Senior eDiscovery Analyst & Infrastructure Engineer

Array

1d•$125,000 - $145,000

About The Position

The Senior eDiscovery Analyst & Infrastructure Engineer is a senior-level, hands-on role responsible for the administration, reliability, and evolution of Relativity and other eDiscovery platforms, along with the supporting infrastructure and applications they depend on. This position serves as a technical escalation point for complex platform and infrastructure issues and partners closely with IT Operations, Application Development, Project Management, and Security teams. This role emphasizes eDiscovery platform expertise, infrastructure engineering, and operational reliability, with sufficient SQL Server knowledge to support Relativity and other platform troubleshooting while collaborating with dedicated database administrators.

Requirements

7+ years in eDiscovery, infrastructure engineering, or related technical roles
Hands-on production administration of Relativity
Experience supporting other eDiscovery platforms and/or complex business applications
Working SQL Server knowledge for platform troubleshooting and partnering with DBAs
Strong Windows Server administration; Failover Clustering/high availability experience
Proven ability to troubleshoot complex, multi-layer issues independently as a senior technical resource

Nice To Haves

Relativity Certified Infrastructure Specialist or equivalent hands‑on experience
Experience with Relativity migrations, upgrades, or environment consolidations
Experience in virtualized environments (Hyper‑V, VMware, or similar)
Familiarity with enterprise storage and performance troubleshooting
Experience supporting regulated or high‑security environments
Strong technical documentation skills
Deep technical ownership and accountability
Strong troubleshooting and analytical skills
Clear communication with technical and non‑technical stakeholders
Ability to mentor junior engineers and analysts
Focus on stability, reliability, and operational excellence

Responsibilities

eDiscovery Platforms & Infrastructure Engineering Administer and support Relativity and other eDiscovery platforms and dependent applications
Own platform health and operations (upgrades, configuration, integrations, dependencies)
Engineer and support the Windows Server infrastructure underpinning eDiscovery platforms
Maintain required components for availability/resilience (Windows, SQL, analytics, etc.)
Troubleshoot complex cross-stack issues (application, network, storage, clustering, OS)
Partner with virtualization, storage, network, and security teams on performance and scalability
Provide guidance on architecture, capacity planning, and infrastructure best practices
Lead or contribute to large-scale migration initiatives for Relativity, including:
Planning and executing workspace, data, or instance migrations
Coordinating technical cutovers and minimizing client and operational impact
Validating post‑migration performance, functionality, and data integrity
Collaborate with PMs, eDiscovery teams, and infrastructure staff to define migration scope, risks, dependencies, and success criteria
Document migration strategies, lessons learned, and repeatable approaches for future initiatives
Provide SQL Server support as it relates to Relativity and other eDiscovery platforms, including:
Troubleshooting platform‑related database performance or connectivity issues
Assisting with restores, validations, and environment troubleshooting as needed
Reviewing queries, indexing behavior, and execution plans in support of platform issues
Collaborate closely with the primary SQL/database administrator on database‑level changes, tuning, and improvements
Maintain a working knowledge of SQL Server high‑availability concepts sufficient to support platform reliability and incident response
Serve as a senior escalation resource for platform, infrastructure, and application issues impacting eDiscovery operations
Respond to high‑priority incidents affecting Relativity, other eDiscovery tools, and supporting systems
Act as a technical bridge between IT, PMs, and eDiscovery teams during incidents and critical workflows
Provide clear incident communications (status, root cause, remediation plan)
Participate in on‑call or after-hours support, as needed
Create and maintain technical documentation, runbooks, and operational procedures for eDiscovery platforms and infrastructure
Drive continuous improvement of platform operations, infrastructure standards, and support workflows
Participate in change management, release planning, and post‑incident reviews
Support security and compliance requirements related to eDiscovery platforms and supporting infrastructure
Assist with audit evidence collection, technical control implementation, and platform hardening efforts
Support investigation and documentation of infrastructure or platform‑related security incidents