Senior Email Marketing Manager

Mitel

1d

About The Position

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: The Senior Email Marketing Manager will lead the execution, optimization, and performance tracking of email campaigns across customer and partner audiences. This role will serve as a strategic and analytical leader, driving A/B testing, reporting, and collaboration across campaign marketers, content creators, and marketing operations to ensure data-driven improvements and scalable communication programs.

Requirements

• 10+ years of experience in email marketing, or customer lifecycle marketing.
• Proven ability to lead A/B testing and campaign optimization initiatives.
• Strong analytical skills; experience with marketing analytics tools (e.g., Salesforce, Tableau, GA4, Marketo).
• Experience building and interpreting performance dashboards and reports.
• Familiarity with email platforms, including Marketo and Salesloft.
• Ability to lead cross-functional projects and influence content and campaign teams.
• Deep understanding of segmentation, contact strategy, and lifecycle programs.
• Strong project management and prioritization skills in a matrixed environment.
• Excellent communication and stakeholder management skills.
• Experience with data governance, deliverability, and email compliance best practices
• Bachelor’s degree preferred; or high school diploma + relevant experience

Nice To Haves

• Experience with marketing automation and personalization tools.
• Knowledge of HTML/CSS for email formatting and troubleshooting.
• Familiarity with customer journey mapping and behavioral targeting.
• Exposure to B2B and partner communication strategies.

Responsibilities

• Own and manage the central email campaign calendar and planning cycles.
• Develop and implement A/B testing frameworks to optimize campaign performance.
• Build and maintain dashboards and reporting tools to monitor engagement, conversion, and deliverability.
• Analyze campaign performance trends and provide actionable insights to cross-functional teams.
• Direct campaign marketers and content teams to make data-informed updates.
• Collaborate with Marketing Ops and IT to ensure database health and data quality.
• Support the rollout and evolution of modular email templates and reusable content blocks.
• Ensure quality assurance and testing standards are upheld across all email communications.
• Contribute to the development of lifecycle communication programs (onboarding, nurturing, renewal, etc.).
• Align email strategy with broader marketing goals and customer engagement frameworks

Benefits

• Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more!
• Benefits may vary based on full-time or part-time employee status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior