Senior Executive Assistant- Internal Audit Group

American Express•New York, NY

12d•$38 - $60•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. We are looking for a responsible, professional, and flexible Senior Executive Assistant who will provide high-quality in-person administrative assistance for the Deputy Chief Audit Executive (Deputy CAE). The Deputy CAE office is a dynamic, fast-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of stakeholders both inside and outside of American Express. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the senior executive and those in need of her time. The ideal candidate must be seasoned and experienced in working in an Executive Office team, handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, ability to manage and operate in a dynamic environment, being resourceful and knowing how to navigate large organizations will also be critical to success in this position.

Requirements

5 – 8 years of executive administrative support experience within a large organization
Proven track record of managing executives effectively with a “customer first” mentality and keen attention to the executive’s experience and needs
Experience supporting global leaders located across multiple time zones
Ability to operate with a high level of integrity for handling sensitive issues and maintain complete confidentiality
Ability to develop and deliver effective verbal and written communications, at all levels of management, colleagues and business contacts, to clearly convey information and/or to influence thinking or action
Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, with the ability to work flexibly, sometimes under pressure
Proven ability to manage multiple priorities, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks
Ability to identify problems, determine possible solutions, and actively work to resolve issues
High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – Live Meeting, webcam, phone functions, MS Outlook, Ariba, Concur, Payroll, SharePoint, and myHR
Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization
Ability to interact effectively and diplomatically with executives and Executive Assistants across the organization
Must be a team player who excels working in a dynamic environment
Willing to work in the New York offices a minimum of 3 days per week

Responsibilities

Manage complex calendar activity: coordination and oversight of internal and external business meetings, making all necessary arrangements including sending invitations, reserving facilities, audio, telepresence and visual setup, transportation, catering and preparation of meeting materials
Making complex travel arrangements and itineraries including air, hotel, transfers and visas
Preparing, reconciling and processing of expense reports in line with company and organization requirements using Concur Expense System
Reviewing and evaluating expense reports submitted by Direct Reports for leader approval
Timely coordination and communication with internal and external committees and agencies
Managing general follow-up and generating reminders to effectively meet deadlines and commitments
Managing long-term calendar views of critical meetings and events
Time keeping and submission
Manage administration including, setting up group-wide meetings (e.g. Town Halls)
Support real estate management

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities