Senior Experience Designer

Real Chemistry • New York, NY

12h • $100,000 - $120,000 • Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
Real Chemistry is looking for a Senior Experience (UX) Designer to join our growing team!
21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?
This is a senior level Experience Design position that will provide support in execution of creative and digital experiences for various clients across the agency. Organization, positivity and flexibility are essential as you work both autonomously and collaboratively to discover creative solutions based on quantitative and qualitative research. We want Senior Experience Architects who love unraveling tough problems and inspiring people to think strategically about experiences in fresh new ways.
This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco—or remotely within the US, depending on team and business needs.

Requirements

• 4-6 years experience in creating and designing complex digital products/experiences
• Interest in healthcare and medicine
• Deep knowledge of general SEO and ADA guidelines
• Ability to work well in a team setting/environment
• Self-directed and comfortable working with ambiguity and uncertainty
• Ability to think proactively, multitask and prioritize in a fast-paced environment
• Strong verbal communication skills; strong writing and composition abilities
• Self-motivation and the ability to manage multiple projects simultaneously
• Excited about changing the landscape and finding creative solutions
• An eye for pixel perfect design and careful attention to detail.
• Construct clean and organized creative deliverables that adhere to style guidelines

Responsibilities

• Lead and own the creation of experience deliverables including wireframes, clickable prototypes, functional annotations, experience strategic thinking, customer journeys, and sketches
• Conduct in-depth user research, usability testing, heuristic analysis and competitive analysis
• Lead in the crafting of projects of all stages from concept to implementation (that includes but is not limited to design process, research, prototype and building); collaborating with project managers and account leads to set project goals
• Effectively provide experience and support in applying consumer needs, brand guidelines, strategic insights, etc. to a variety of digital solutions including but not limited to: journey maps, UI flows, and storytelling deliverables
• Contribute and critique design work with the creative teams daily, offering and taking constructive feedback; as well as providing feedback to the junior and mid-level designers
• Utilize and advocate for human-centered design process and thinking; driving user-centered strategies in design and interaction suggestion
• Lead with action to inspire and encourage teams in use of new methods and push thinking
• Research and stay current in digital design trends, tools, and technologies within all industries, but especially the healthcare industry.
• Assist in continued learning opportunities for team
• Lead presentation to internal teams as well as take part in some client facing meetings and communication
• Mentor mid-level and junior designers on the experience team
• Ensure consistent and user-friendly solutions and maintain consistency within systems for brands

Benefits

• Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.
• Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
• Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed