Senior Field Service Technician
About The Position
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Position Summary: Xylem is looking for a Senior Field Service technician to report to our Arlington, TX facility and service our customers in the surrounding areas. What your day will look like as a Field Service Technician: The Field Service Technician will be responsible for the installation, service, and maintenance of our water purification equipment, utilizing a company service vehicle, within our Light Industries Division. Equipment specific training will be provided. Willing to train the right person, but previous technical/mechanical/plumbing experience is especially encouraged. This position has general day shift hours with overtime opportunities and a compensated on-call rotation with occasional afternoons/weekends. Benefits for our Field Service Technicians: Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including: Health, Dental and Vision insurance available on your 1st day of employment Generous retirement savings plan Generous PTO package and paid holidays Career progression and development plans Company wellness, rewards and recognition, and employee discount programs
Requirements
- HS diploma or equivalent
- Industry specific licenses preferred
- Ability to obtain TWIC card
- Ability to coach and train entry-level technicians
- 2-5 years technical experience including industrial or commercial process water experience
- Experience with Microsoft office including smart devices
- Must have customer service experience
- Demonstrates critical thinking and trouble shooting ability
- Able to operate company service vehicle safely
- Able to pass background check & pre-employment drug screen
Responsibilities
- Creates and maintains safe working environment and cultures within the organization
- Takes care of company property
- Proactively trouble shoots systems for mechanical, electrical equipment conditions
- Anticipates and corrects safety issues – both company and customer owned equipment
- Direct interfacing with customers
- May be responsible for work in multiple systems, locations or customers
- Provides coaching
Benefits
- Health, Dental and Vision insurance available on your 1st day of employment
- Generous retirement savings plan
- Generous PTO package and paid holidays
- Career progression and development plans
- Company wellness, rewards and recognition, and employee discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
