Senior Financial Crime Officer

ComputershareCanton, MA
6h$77,000 - $96,000Hybrid

About The Position

Computershare has an exciting opportunity for a permanent full-time Senior Financial Crime Officer- North America to join our Computershare Shared Services (CSS) team within our Global Financial Crime Unit. As the Senior Financial Crime Officer, you will be responsible for providing advice, guidance, and support to Computershare’s businesses in respect of preventing and identifying internal and external fraudulent activity. You will conduct fraud monitoring, assessment of manual referrals and oversee re-active and pro-active investigations into potentially fraudulent activity. You will also provide the business with assurance over its fraud control environment, while undertaking fraud risk assessments across all lines of business. This role would also include you conducting end to end investigations into suspected fraud across products, channels, customers, and employees.

Requirements

  • 3+ years of industry experience, or equivalent demonstrated in financial fraud or fraud investigations.
  • Experience in fraud investigation, financial crime investigations, or related roles (banking, insurance, payments, fintech).
  • Familiarity with fraud systems, case management tools, and detection platforms (e.g., Falcon, NetReveal, Actimize, CIFAS).
  • Knowledge of relevant legislation and regulations (FCA Handbook, Proceeds of Crime Act, Fraud Act, AML/CTF rules, GDPR).
  • Experience in fraud investigation, financial crime investigations, or related roles (banking, insurance, payments, fintech).
  • Strong understanding of fraud typologies such as APP fraud, card fraud, ID theft, internal fraud, first party fraud, mule activity, and digital fraud.
  • Experience in risk/fraud/financial crime in a first- or second-line role in financial services, is required to understand the environment in which this role operates.

Nice To Haves

  • Experience working in an investment environment would be an advantage but is not essential.

Responsibilities

  • Recommending improvements to processes, controls, and detection systems to reduce      fraud exposure.
  • Prepare evidence packages for law enforcement, regulators, and legal proceedings when required.
  • Support the design and delivery of fraud awareness training across operational teams.
  • Prepare clear, concise investigation reports outlining findings, conclusions, and recommended actions.
  • Maintain an accurate case management record, ensuring timely escalation of high risk or complex cases.
  • Work with colleagues in Fraud Operations, AML, Cyber Security, Legal, and Risk to ensure coordinated responses to threats.
  • Represent the Fraud Investigation team in cross functional meetings or industry forums.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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