Senior Fleet Operations Engineer

Simbe Robotics • Portland, OR

8d • $90,000 - $105,000

About The Position

Simbe's robots operate in live retail environments around the clock - and the Senior Fleet Operations Engineer is the technical force keeping them that way. This role sits at the intersection of hands-on electromechanical work and remote systems monitoring, requiring sharp diagnostic instincts, strong customer communication, and the technical range to move between field repairs and command-line troubleshooting.
This is a high-ownership role on a small, fast-moving team. The work is varied, the stakes are real, and no two days look the same.

Requirements

• 5+ years of hands-on experience assembling or repairing complex electromechanical systems
• Proven troubleshooting skills across video, networking, and computer systems
• Proficiency with Linux CLI and shell scripting
• Comfort with web-based live control and monitoring tools
• Clear, professional communication — written and verbal — for both customer and internal audiences
• Based in or near the greater Portland, Oregon area
• Prior experience in field service, robotics, or deployment-heavy technical roles

Responsibilities

• Travel to customer stores to perform hardware maintenance, repairs, upgrades, and retrofits on deployed robots
• Remotely monitor robot fleets, respond to escalated alerts, and troubleshoot issues via remote login
• Support third-party field technicians by phone and remote access during on-site work
• Coordinate directly with customer store teams to resolve operational issues
• Identify recurring failure patterns and contribute to long-term fixes and process improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed