About The Position

The Senior Fulfillment Associate supports drug safety and pharmacovigilance activities in compliance with applicable regulations (e.g., GVP). This role focuses on adverse event follow‑up, documentation handling, and data management. This is a client dedicated, onsite role based in Horsham, PA. What You Will Do Manage adverse event follow‑up with minimal supervision. Prepare reports and metrics for audits and inspections. Send mail to consumers to obtain additional information on reported events. Scan, track, and distribute documents to stakeholders. Update adverse event information in databases. Track inbound/outbound faxes, emails, and mail. Communicate effectively with team members and stakeholders. Maintain accurate, real‑time trackers. Support issue resolution with stakeholders.

Requirements

  • Associate degree required
  • 3+ years in data, records, reporting, or workflow management
  • Strong written and verbal communication skills
  • Understanding of global pharmacovigilance regulations
  • Ability to analyze and synthesize medical information.
  • Strong analytical and decision‑making skills.
  • Proficiency with Microsoft Office.
  • High attention to detail and accuracy.

Responsibilities

  • Manage adverse event follow‑up with minimal supervision.
  • Prepare reports and metrics for audits and inspections.
  • Send mail to consumers to obtain additional information on reported events.
  • Scan, track, and distribute documents to stakeholders.
  • Update adverse event information in databases.
  • Track inbound/outbound faxes, emails, and mail.
  • Communicate effectively with team members and stakeholders.
  • Maintain accurate, real‑time trackers.
  • Support issue resolution with stakeholders.
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