Senior Full Stack Engineer, Systems and Automation

We Insure•Austin, TX

3d•Hybrid

About The Position

At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision. As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way. We Insure is building a small, high impact product and engineering organization focused on transforming a landscape of bespoke tools into a connected, immersive, and AI enabled experience for sales and service teams. As a Senior Full Stack Engineer, Systems and Automation, you will play a foundational role in shaping and delivering modern product experiences while connecting systems and building intelligent automation that drives the business forward.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software engineering, with exposure to automation, system integration, and cloud environments.
Hands on development experience with Python, JavaScript, TypeScript, Node.js, or similar languages.
Experience operating within AWS, including services such as AWS Connect, Lambda, and S3.
Experience integrating or tuning AI or ML agents, particularly within customer service or sales automation environments.
Strong experience designing and implementing automation solutions using RPA tools such as UiPath or Automation Anywhere. Experience building API led integrations.
Proven ability to design and implement orchestration and abstraction layers for system integration.
Experience with Webflow or similar website or content management platforms. Familiarity with headless CMS platforms such as Contentful or Strapi and modern web frameworks.
Experience building rapid prototypes and proof of concepts. Ability to deliver iteratively and move solutions from concept to production efficiently.
Experience working in agile or sprint-based development environments. Ability to partner closely with product managers and cross-functional stakeholders to deliver iterative solutions.
Strong ability to communicate technical concepts clearly to non-technical audiences.
Ability to operate effectively in a fast moving, ambiguous environment.

Nice To Haves

Experience in the insurance industry.
Experience supporting agent platforms or internal enablement tools.
Exposure to franchise or multi location business models.

Responsibilities

Website Enhancements & Integrations: Design, implement, and maintain website enhancements, including integration needs and marketing content management using Webflow.
Enhance AI Service Capabilities: Tune, enhance, and monitor AI agents to elevate customer and agent experiences in both sales and service environments.
Develop Automation Roadmap: Collaborate with business operators to build, prioritize, and execute an automation roadmap. Identify automation opportunities, estimate impact, and deliver solutions.
Implement Automation Architecture: Design, develop, and support a hybrid automation architecture that leverages both Robotic Process Automation (RPA) and API-driven solutions for end-to-end process optimization.
Modernize Internal Platforms: Redesign static internal portals into dynamic, data-driven, AI-enabled experiences, enabling personalized and scalable internal tools.
Integrate Disparate Systems: Connect and orchestrate diverse internal and external tools, creating seamless workflows and unified user experiences for agents and operators.
Build and Maintain Data Orchestration Services: Develop orchestration layers and abstraction services for ingesting, normalizing, and serving carrier data.
Evolve Agent Portals: Transition traditional agent portals to AI-first platforms, replacing legacy toolchains and driving continuous improvement with innovative technology.

Benefits

Medical, Dental, Vision, Life, Pet
Flexible Spending Account
Competitive Salaries
401K Match
Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave
Short and Long-Term Disability
Employee Support Programs, Including Mental Health
Tuition Reimbursement
Matching Charitable Gift Program
Lucrative Referral Program