Senior HR Generalist

LIFEMOVES • Santa Clara, CA

4d • Hybrid

About The Position

LifeMoves is the largest and most effective provider of interim housing and services for homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With over two dozen interim supportive housing communities and more on the way, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

POSITION PURPOSE
Reporting to the Vice President of Human Resources, the Senior HR Generalist serves as a trusted advisor to leaders and employees across LifeMoves’ multi-site operations, helping advance a consistent, inclusive, and compliant workplace culture in support of our mission to end homelessness. This role serves as the HR Department’s lead resource for employment law and policy interpretation, partnering closely with the VP of HR to ensure consistent, equitable, and risk-aware practices across the organization. The Senior HR Generalist independently manages a high-volume, high-complexity employee relations caseload, including escalations, performance management, investigations, corrective action, and guidance to leaders. Working side-by-side with the Employee Relations Manager and the team member responsible for leaves, benefits, and workers’ compensation, this position serves as the escalation point for HR-law and compliance questions, translating employment law into practical, trauma-informed approaches that support strong decisions, documentation, and resolution. The ideal candidate is proactive, highly organized, and approachable, with strong judgment and a continuous-improvement mindset. They bring a trauma-informed, people-centered approach to problem solving and communication, and are skilled at navigating change with empathy, clarity, and accountability. This role is hybrid, with in-office days on Mondays and Wednesdays (minimum two days per week), and the option to work remotely up to three days per week.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 7+ years of progressive HR experience, with significant employee relations and employment law application experience (California required).
• Demonstrated experience managing complex employee relations caseloads, including escalations, investigations, performance management, corrective action, and separations.
• Working knowledge of ADA/interactive process, FMLA/CFRA, wage and hour basics, and regulatory compliance; ability to translate requirements into practical guidance.
• Excellent communication, coaching, and conflict-resolution skills; ability to influence at all levels and build trust quickly.
• Strong judgment, discretion, and ability to handle highly sensitive situations with professionalism and confidentiality.
• Highly organized with strong time-management skills; able to manage competing priorities in a fast-paced, multi-site environment.
• Proficiency with Microsoft Office and HRIS systems; ability to analyze HR data and identify trends.
• Demonstrated commitment to DEIB and the use of a trauma-informed, people-centered approach in employee relations and communication.

Nice To Haves

• HR certification strongly preferred (SHRM-CP/SHRM-SCP or PHR/SPHR).

Responsibilities

• Serve as the HR department’s lead resource for employment law guidance and policy interpretation; provide risk-aware, practical counsel to leaders and HR colleagues.
• Independently manage a high-volume, high-complexity employee relations caseload, including escalations, performance management, investigations, corrective action, resolution planning and terminations.
• Lead and/or partner on complex workplace investigations; document findings and recommend appropriate action.
• Provide day-to-day HR-law and compliance guidance and collaborate with the Employee Relations Manager, our leadership team, and the team member responsible for leaves, benefits, and workers’ compensation; serve as an escalation point for complex questions.
• Advise on ADA accommodations and the interactive process, ensuring consistent, trauma-informed practices and appropriate documentation.
• Partner with the VP of HR to maintain and update HR policies, procedures, templates, and supervisor tools; recommend improvements based on trends, best practices, and legal updates.
• Deliver training and coaching to managers on performance management, documentation, respectful workplace expectations, policy application and termination processes.
• Support HR compliance efforts, including recordkeeping practices, audits, and required postings/processes; stay current on federal, state, and local employment law changes and recommend updates.
• Collaborate with HR colleagues and Payroll to ensure accurate employee data, job changes, and compensation updates; leverage HR data and reporting to identify trends and recommend improvements.
• Partner with the VP of HR and outside employment counsel on employee relations matters and legal/agency claims by gathering and organizing records, preparing clear case timelines and summaries, and coordinating timely responses while maintaining confidentiality and consistency.
• Coordinate and support separation and termination processes, including risk-sensitive terminations, by advising leaders on required steps and documentation, partnering with outside counsel as needed, and ensuring the employee experience is handled with dignity, clarity, and a service-oriented, trauma-informed approach.
• Contribute to employee experience initiatives (engagement, retention, recognition) in partnership with the HR team.
• Perform other duties as assigned.

Benefits

• This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.
• LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply.
• We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level