Senior HR Support Specialist

Erie Insurance • Erie, PA

46d • Onsite

About The Position

This position is being reposted. Previous applicants need not reapply.

Under minimal supervision, supports assigned human resource (HR) function with various clerical and administrative tasks. Provides customer service and counsels Employees and/or Agents in the interpretation of various HR programs and policies.

This position is based out of our Corporate Office in Erie, PA.
Candidates with finance/accounting backgrounds and experience highly preferred.

Requirements

• Bachelor's degree; or
• Associate degree and two years' experience in an office environment, preferable HR-related; or
• High school diploma, or GED, and four years' experience in an office environment, preferably HR-related required.
• Working knowledge of word processing and spreadsheet software required.

Nice To Haves

• Familiarity with human resources management software preferred.
• Candidates with finance/accounting backgrounds and experience highly preferred.

Responsibilities

• Handles various inquiries regarding HR programs, including acting as a liaison between Employees or Agents and vendors or outside companies to resolve problems. Assists in handling and tracking Employee/vendor requests; investigates more complex issues or refers to supervisor.
• Screens paperwork for accuracy and completeness. Enters and maintains data in HR and vendor systems. Prepares and maintains corresponding files. Runs, modifies and/or distributes corresponding reports.
• Responds to inquiries regarding HR programs. Acts as a liaison between Employees or Agents and vendors or outside companies to resolve problems. Consults with supervisor on complex cases.
• Coordinates logistics for visitors i.e., applicants, Agents, such as invitations, hotel accommodations, travel arrangements and agendas. Communicates information regarding programs and fulfills customer service needs of participants.
• Responds to outside inquiries regarding programs and completes external surveys as needed.
• Develops and maintains a working knowledge of ERIE's HR function related guidelines and programs, including systems. Trains new specialists and performs system testing as required.
• Tracks and follows internal controls for reconciling invoices, accounts, taxes and/or applicable ledgers.
• Follows and monitors regulatory compliance and requirements for SOX, taxes, privacy, FMLA, HIPPA or for the Department of Insurance for Continuing Education.
• Orders department supplies, reconciles monthly purchasing card statements and prepares transaction logs.
• Prepares and distributes information packets and/or individualized mailings regarding HR programs.
• Performs various administrative and clerical duties, including opening, sorting and distributing incoming mail, and filing and assisting with the implementation of new or revised HR programs or procedures.
• Assists supervisor with special assignments as directed. Prepares various reports and performs special projects as directed.

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level