Senior HubSpot Administrator

Collectors • Plano, TX

8d • $100,000 - $110,000 • Hybrid

About The Position

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. We’re looking for a Senior HubSpot Administrator to join our Beckett team. You will serve as the primary leader of HubSpot across the organization. This role is responsible for overseeing system configuration, managing custom objects, leading integrations, and building automation and reporting. Acting as both a system owner and strategic partner, the administrator ensures HubSpot evolves with organizational needs and remains the unified CRM system of record for all brands and business units. You’ll report to the Director of Growth and Collector Experience and work from our Plano, TX office. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

Requirements

• Bachelor’s degree in Business, Marketing, Information Systems, or related field (or equivalent experience)
• 5 - 8 years of experience administering HubSpot (or comparable CRM platform) in a multi-department or multi-brand environment
• Hands-on experience with system configuration, workflow automation, custom objects, and reporting dashboards
• Proven track record of leading integrations (e.g., DocuSign, Cornerstone, ERP/Finance tools like Business Central)
• Strong understanding of CRM governance, data management, and automation best practices
• Ability to translate business needs into technical CRM solutions.
• Excellent communication and stakeholder management skills, with the ability to train and influence cross-functional teams

Nice To Haves

• HubSpot certifications (preferred but not required)

Responsibilities

• System Administration & Configuration: Own HubSpot setup, including managing users, permissions, custom objects, properties, and workflows.
• Integrations & Data Management: Lead integrations with platforms such as DocuSign, Cornerstone, Business Central, and other business systems to maintain data integrity and cross-functional visibility.
• Automation & Optimization: Design, build, and optimize automation, pipelines, and reporting dashboards to streamline workflows and improve operational efficiency.
• Cross-Functional Enablement: Partner with departmental leaders to define CRM requirements, implement best practices, and ensure consistent adoption of HubSpot across business units.
• Governance & Standards: Develop and enforce CRM governance, ensuring data quality, standardized processes, and platform scalability.
• Onboarding & Transitions: Play a key role in transitioning new brands and business units onto HubSpot, ensuring smooth onboarding and alignment with existing processes.
• Reporting & Insights: Deliver accurate and timely reporting to leadership, empowering data-driven decision-making and performance tracking.
• Continuous Improvement: Stay up to date with HubSpot releases and CRM best practices, proactively identifying opportunities for platform improvement and new functionality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level