Senior Human Resources Manager

Pyramid Global Hospitality

About The Position

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join us as the Senior Human Resources Manager to join our OKANA team. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. Our Vision for our team members: Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination Contribute to our distinctive atmosphere and foster your personal and professional growth An individual committed to creating exceptional guest experiences Be appreciated for what you bring to the team Learn and grow with a company that values its associates The Senior Human Resources Manager is responsible for providing Human Resources leadership in supporting the Experience Curators at OKANA Resort & Indoor Waterpark. Reporting to the Director of Human Resources, this individual will work collaboratively with the resort’s leadership team to implement and successfully execute strategies & initiatives, creating an atmosphere aligned with Pyramid Global’s “People First” culture.

Requirements

Bachelor's Degree or equivalent education/experience
Minimum of 4 years Human Resources management experience
Hospitality experience in a large full-service hotel or resort.
Knowledge of federal & state HR laws, regulations and best practices.
Proven leadership and strategic planning skills.
Excellent interpersonal and communication skills
Excellent written & verbal communication
Strong analytical, problem solving & organization skills
Computer proficiency in Microsoft 365 Suite, iCIMs, and Workday.

Nice To Haves

Prior experience working with International Visa programs.
Bilingual (Spanish) is a plus

Responsibilities

Provide direction and leadership to the Human Resources team
Support recruitment efforts, including developing strategies that ensure a consistent flow of qualified applicants and a seamless onboarding process that enable OKANA to attract & retain the best talent for all positions.
Provide support to OKANA’s recruiting efforts, including the full cycle of interview to hiring.
Assist in Collaborating with resort leadership to support business and staffing needs of the resort.
Foster a positive work environment through effective communication, providing the resort’s managers with the support and the tools needed to lead their departments.
Actively participate in the resort wide processes for performance appraisals, engagement survey, and incentive programs, designed to enhance curator satisfaction in the workplace.
Work with department leaders to develop and implement training programs that focus on compliance, behavior, and customer satisfaction.
Maintain accurate records of training completed on all subject matters.
Conduct orientation and training activities.
Monitor and update the HR Toolbox; communicate relevant updates so the team is current.
Consistently communicate with all departments regarding the HR policies and procedures, ensuring consistency and fairness for all.
Plan and execute curator engagement events to promote Pyramid’s “People First” culture and enhance team morale.
Conduct market analysis to ensure competitive compensation and benefits packages
Oversee compensation structures, benefits administration, employee relations, worker’s compensation and payroll processes.
Promote workplace safety and wellness initiatives.
Ensure compliance with OSHA and other health and safety regulations.