Senior Human Resources Program Manager

Amazon • Seattle, WA

22h

About The Position

We are seeking a Senior Human Resources Program Manager to lead core HR operations and programs and process initiatives within Audible's People & Places (P&P) organization. This role blends program management fundamentals with HR programs and systems knowledge to drive critical work in a dynamic entertainment industry environment. You will own end-to-end program planning and execution for HR operations initiatives, collaborating with a variety of stakeholders including Audible P&P teams, and business leaders. The role requires wearing multiple hats with the ability to jump into both planned and unplanned projects or programs as business needs evolve.

You have HR-specific program management experience and have both a passion for and a track record of driving process improvements, balancing competing priorities, and thinking creatively to solve complex problems with innovative ideas. You thrive in ambiguity and are comfortable operating in a fast-moving environment, bringing high judgment decision-making and data to build recommendations. You bring structure through your communication, verbal and written. You have a deep understanding of the employee lifecycle and have a specialized background in HR.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Own and manage programs across a variety of initiatives and timelines
• Drive continuous improvement and identify areas of opportunity for expanded services within people and HR Operations programs
• Diagnose organizational challenges, see patterns of problems, and dive deep to recommend both immediate fixes and long-term programmatic solutions
• Have a bias for action, excellent attention to detail, relentless commitment to follow-through, and remove roadblocks
• Be able to multi-task and handle multiple projects simultaneously to drive timely results, prioritize effectively and facilitate action across multiple groups
• Convey ideas and recommendations in a clear, compelling, and succinct way in written and verbal communications
• Demonstrate talent for influencing without authority to drive stakeholders, teams, and resources toward delivery of cross-functional project goals and impactful results
• Earn trust and maintain key relationships with HR partners to avoid duplication of efforts and drive global engagement on key initiatives
• Look around corners on behalf of the customer to identify opportunities to build/communicate where there is not central guidance
• Analyze data and understand key people metrics that drive decisions and measure the impact of the work we do

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level