SENIOR HUMAN SERVICES PROG ANALYST - 64080899 1 1

State of Florida • Bartow, FL

1d • Onsite

About The Position

Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Your Specific Responsibilities:
This position provides Ryan White Program medical case management to persons infected and affected by HIV/AIDS within the tri-county area of Polk, Hardee, and Highlands County.

Requirements

• Knowledge of theories and practices in counseling and social work.
• Knowledge of interviewing techniques.
• Ability to provide counseling and social work services to others.
• Ability to plan, organize and coordinate work assignments.
• Ability to actively listen to others.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of Victim’s Assistance Programs.
• Knowledge of Florida Statutes of victims’ rights
• Case management experience

Nice To Haves

• A bachelor’s degree in psychology, social work, or human services.
• A bachelor’s degree in any field of study with at least six months of case management experience.
• Applicable experience, which may be substituted on a year-for-year basis for the required education.

Responsibilities

• Maintain a caseload in excess of 150 patients.
• Perform program eligibility functions in accordance with Chapter 381, FS and Chapter 64D-4, FAC (the Eligibility Rule). Use determination guides set forth in the Florida HIV/AIDS Eligibility Procedures Manual.
• Responsible for the implementation and oversight of the care plan. Completion of tasks listed in the care plan include, but are not limited to, dental and mental health referrals.
• Assign clients’ acuity in coordination with the Case Manager Supervisor.
• The type and frequency of client contact is based on a client’s acuity. Case managers follow up to determine delivery of services.
• Completes comprehensive Needs Assessments of individuals presenting themselves for assistance through the agency.
• Responsible for the tracking and distribution of community-based vouchers; grocery vouchers; bus passes; and other resources distributed from the Ryan White Program.
• Enter, update, and upload, client documentation into Careware, HMS, Microsoft Access, and other required systems in a timely manner.
• Ensures proper documentation is maintained and submitted on all clients and program related activities. Enter detailed case notes on how a client’s needs are being addressed, how barriers to meeting these needs are being overcome, and how a client is progressing towards their care plan goals.
• Maintaining contact and communication with clients to prevent them from falling out of care.
• Facilitate linkage and re-engagement activities for clients who appear to be out of care.
• Participates in staff meetings and mandatory trainings.
• Actively engages in clinical quality management projects.
• Participates in technical staff conferences within the HIV unit.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level