Senior Identity & Collaboration Engineer

Priority Wire & Cable•Little Rock, AR

About The Position

The Senior Identity & Collaboration Engineer owns and improves the systems that control who has access to what, and helps the organization get the most value out of Microsoft 365 collaboration tools. This role is responsible for Identity Access Management (IAM) across Microsoft Entra ID (Azure AD) and Active Directory, including authentication, authorization, SSO, lifecycle management, and governance controls. Additionally, MFA, policy enforcement, workflows & automation & data/attribute syncing experience is required for someone to be successful in this role. In addition, this role provides practical experience across key Microsoft 365 collaboration services (Teams, SharePoint, OneDrive, Outlook) and helps reduce tool overlap by driving standards, user enablement, and platform adoption. This supports the company’s push toward clear, scalable IT services and standardized platforms. This role also helps create training material for the lower levels of support to properly educate IT & the business, alike. This is a hands‑on senior engineering role for someone who has spent years building, supporting, and modernizing enterprise environments — not just administering them.

Requirements

Demonstrated expertise in Microsoft Entra ID + Active Directory, including authentication, authorization, and hybrid identity troubleshooting.
Deep experience with: SSO configuration and maintenance (SAML/OIDC concepts) Conditional Access fundamentals and real-world enforcement MFA/SSPR support and identity troubleshooting patterns
Experience building or operating identity lifecycle processes (JML / LCM).
Strong troubleshooting mindset — structured approach, not guesswork.

Nice To Haves

Practical admin ability across Teams, SharePoint, OneDrive, and Outlook in a Microsoft 365 environment.
Experience with tool consolidation, adoption strategy, or “platform standards” work.
Scripting/automation exposure (PowerShell), especially for identity tasks.
Familiarity with governance patterns (access reviews, entitlement concepts, least privilege).

Responsibilities

Own day-to-day identity operations across Microsoft Entra ID and Active Directory: user provisioning, group membership, access changes, authentication troubleshooting, and hybrid identity issues.
Design and support SSO configurations for SaaS and internal apps (SAML/OIDC), including secure sign-in policies and reliable user experience.
Implement and manage Authentication & Authorization controls: MFA strategy and modernization Conditional Access design and tuning Access controls that align to business needs while reducing risk
Own Lifecycle Management (LCM): joiner/mover/leaver flows, role-based access patterns, and access reviews.
Support Identity Governance & Administration (IGA) capabilities (e.g., entitlement management concepts, access packages, governance workflows, role-based access models).
Partner with HR to treat HR as the master source of identity attributes and lifecycle triggers (where applicable), improving automation and reducing manual work. This isn’t currently in place, but having the skills to approach this in the future is critical.
Create and maintain identity runbooks, standards, and documentation so identity outcomes are predictable, repeatable, and auditable.
Support Identity federation & familiar with RBAC
Must have had experience in the past deploying monthly patches, mitigating vulnerabilities & other necessary updates for computers.
Must understand “zero hands” support model where computers can be managed & loaded over the wire.
Provide practical support and administration skills across core M365 collaboration services: Teams (channels, governance, usage patterns) SharePoint (sites, permissions models, information organization) OneDrive (storage/ownership patterns, user guidance) Outlook (shared mailboxes, archiving behaviors, modern usage patterns)
Lead efforts to consolidate tools, eliminate redundancy, and drive standards so teams aren’t using 3 tools to do the same thing.
Create lightweight training and quick-reference guides that help end users understand: “What we have” “When to use it” “What the standard is”