Senior Innovation Analyst (Remote)

GEICOChevy Chase, MD
1d$109,675 - $172,200Remote

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. About GEICO The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars. GEICO is going through a massive digital transformation to re-platform the Insurance industry, removing friction across Customers, Partners, Marketplace, Segments, Channels, and Experiences as we grow our reach and market share. About The Role GEICO is hiring a Senior Innovation Analyst to join their Claims Innovation team. In this role, you will work in close collaboration with multiple stakeholders across the organization to modernize GEICO Claims across technology, process and procedure. This role reports to the Director, Claims Innovation.

Requirements

  • Experience in the Insurance and/or InsurTech industry(ies), preferably within claims
  • Experience in innovation or transformation roles, preferably within P&C insurance
  • Demonstrated competence in innovation methodologies, processes, and principles
  • Effective communicator with the ability to clearly articulate a common strategic vision
  • Experience working in collaboration with multiple stakeholders
  • Ability to identify and execute on opportunities exposed by evolving process & technology
  • DEI champion who thinks about diversity, equity and inclusion in all that they do, embedding it in programs and work
  • Leadership qualities: Leads from the front and isn’t shy about using their voice
  • Ability to lead and influence with empathy and humility
  • Ability to navigate and lead through complexity
  • Curiosity, critical thinking skills; a lifelong learner who sees situations through multiple lenses

Responsibilities

  • Evaluating and analyzing existing claims workflows, data, and key metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy
  • Developing a point of view and proposing strategies based on findings and identifying operational changes or impacts
  • Preparing, summarizing, and delivering reports and/or presentations on findings or project progress
  • Collaborating with Operations and Product teams to gather, define, and prioritize requirements, features, and specifications
  • Identifying, tracking, and monitoring project risks and expected benefits
  • Assisting the Director, Claims Innovation in establishing priorities, goals, and objectives
  • Working across GEICO’s Engineering, Product, AI, R&D, Data Science, and Claims Operations teams to help implement new product features, services, and/or processes
  • Providing oversight of pilot programs, POC’s, or A/B testing and reporting on performance and progress
  • Participating in innovation workshops, ideations sessions, or design sprints for the purpose of identifying creative methods to solving problems
  • Establishing a culture of innovation, agility, continuous improvement, openness and caring
  • Keeping abreast of industry, market and company trends, techniques and capabilities.

Benefits

  • We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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